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For Companies At a Glance
- Tasks: Stabilise and optimise vulnerability management using ServiceNow, improving processes and visibility.
- Company: Join a leading organisation providing critical national services.
- Benefits: Competitive rate, fully remote work, and a chance to make a real impact.
- Why this job: Be part of a mission to enhance security and accountability in a vital sector.
- Qualifications: Hands-on experience with ServiceNow and proven skills in vulnerability management.
- Other info: Opportunity to leave a lasting impact within a dynamic, regulated environment.
The predicted salary is between 36000 - 60000 £ per year.
A large, highly regulated organisation operating critical national services is seeking an experienced ServiceNow Vulnerability Response Specialist to stabilise and optimise its vulnerability management capability. This is a hands‑on contract role focused on reducing vulnerability noise, improving ownership and accountability, and ensuring ServiceNow VR is the single system of record. You will also re‑engineer processes supporting Tenable ASM to improve visibility and control of external exposure. The engagement has a clear outcome: leave behind a stable, well‑documented, and sustainable operating model within three months.
What You’ll Be Doing
- Operating and optimising day‑to‑day vulnerability management within ServiceNow Vulnerability Response
- Cleaning up vulnerability grouping and assignment logic; eliminating orphaned tickets and unclear ownership
- Identifying workflow breakdowns and implementing automation to improve efficiency
- Building and refining dashboards for remediation teams, security leadership, and risk stakeholders
- Ensuring SLA breaches and aged vulnerabilities are visible to the right teams
- Configuring ServiceNow workspaces and integrations to surface Tenable scanning health
- Re‑configuring and operationalising Tenable ASM to manage external attack surface exposure
- Creating scan failure alerts and automated investigation tickets in ServiceNow
- Clearly documenting processes, configurations, and operating procedures
What We’re Looking For
- Strong hands‑on experience with ServiceNow Vulnerability Response
- Proven experience stabilising and improving existing VR implementations (not greenfield)
- Experience integrating Tenable (including ASM) with ServiceNow
- Solid understanding of vulnerability management processes, SLAs, and remediation workflows
- Experience building ServiceNow dashboards, workflows, and automations
- Comfortable working in regulated or critical‑services environments
- Strong documentation and stakeholder communication skills
ServiceNow Vulnerability Response Specialist in East Kilbride employer: Xcede Recruitment Solutions
Contact Detail:
Xcede Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Vulnerability Response Specialist in East Kilbride
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow or in vulnerability management. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got experience with ServiceNow and Tenable, consider creating a portfolio or a case study of your past projects. This gives potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common questions related to vulnerability management and ServiceNow. We recommend practising your answers with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar names pop up in our system!
We think you need these skills to ace ServiceNow Vulnerability Response Specialist in East Kilbride
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with ServiceNow Vulnerability Response. We want to see how you've stabilised and improved VR implementations in the past, so don’t hold back on those details!
Showcase Your Skills: In your cover letter, emphasise your understanding of vulnerability management processes and SLAs. We’re looking for someone who can clearly communicate their skills, so let us know how you’ve built dashboards and workflows before.
Be Specific About Your Experience: When discussing your previous roles, be specific about your achievements. Did you eliminate orphaned tickets or improve efficiency through automation? We love numbers and results, so share those wins with us!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Xcede Recruitment Solutions
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow Vulnerability Response knowledge. Be ready to discuss specific features and functionalities you've worked with, especially around optimising existing implementations. This will show that you’re not just familiar with the platform but can also bring valuable insights to the table.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've tackled workflow breakdowns or improved efficiency in past roles. Think about specific challenges you faced and how you used automation or re-engineered processes to overcome them. This will highlight your hands-on experience and ability to think critically under pressure.
✨Showcase Your Documentation Skills
Since clear documentation is key for this role, be ready to discuss how you’ve documented processes and configurations in previous positions. Bring examples if possible, as this will demonstrate your attention to detail and commitment to creating a sustainable operating model.
✨Communicate Effectively with Stakeholders
Prepare to talk about your experience in stakeholder communication. Think of instances where you had to convey complex information to non-technical teams or manage expectations. This will show that you can bridge the gap between technical and non-technical stakeholders, which is crucial in regulated environments.