At a Glance
- Tasks: Provide top-notch IT support and troubleshoot tech issues for a global entertainment giant.
- Company: Join a leading global entertainment corporation with a vibrant culture.
- Benefits: Enjoy a competitive salary, annual bonus, and excellent benefits package.
- Other info: Great career development opportunities and exposure to diverse technologies.
- Why this job: Be part of an exciting team and make a real impact in the tech world.
- Qualifications: Experience in IT support and strong communication skills are essential.
The predicted salary is between 45000 - 45000 £ per year.
- IT Support Assistant
- £45,000 + Bonus + Excellent Benefits
A leading global entertainment corporation is looking for an IT Support Assistant to join its European Technology team, providing first and second-line support across multiple international offices.
Based at the company's London headquarters, you'll play a key role in delivering exceptional IT support, maintaining end-user hardware, troubleshooting technical issues and ensuring colleagues have the technology they need to succeed.
This is an excellent opportunity to join a globally recognised organisation within the entertainment industry, working across a broad technology estate in a collaborative, fast-paced environment.
Responsibilities
- Provide first and second-line IT support to end users
- Troubleshoot Windows, mac OS and Microsoft 365 issues
- Configure laptops, mobile devices and other end-user hardware
- Administer user accounts within Active Directory and Microsoft Entra
- Support networking issues including TCP/IP, DNS and DHCP
- Maintain printers, meeting room technology and office IT equipment
- Ensure incidents and requests are managed through to resolution
- Participate in an out-of-hours support rota
Skills & Experience
- Previous IT Service Desk or Desktop Support experience
- Excellent customer service and communication skills
- Strong Windows and mac OS support experience
- Microsoft 365, Active Directory and Microsoft Entra administration
- Hardware support including laptops, printers and peripherals
- Understanding of networking fundamentals
- Ability to prioritise workload and work independently
Desirable
- Service Now experience
- French and/or German language skills
- What's on Offer
- £45,000 basic salary
- Annual bonus
- Excellent benefits package
- Career development within a global entertainment organisation
- Exposure to a broad range of enterprise technologies
- Full-time office-based during probation, with some hybrid flexibility available thereafter
If you're passionate about technology, enjoy solving problems and thrive on delivering outstanding customer support, we'd love to hear from you.
Information Technology Support Assistant in Slough employer: XCEDE RECRUITMENT SOLUTIONS LIMITED
Join a leading fraud prevention platform as an AI Product Manager, where you'll be at the forefront of innovation in a dynamic and collaborative environment. With a strong focus on employee growth and development, the company offers unique opportunities to work with cutting-edge AI technologies while fostering a culture of teamwork and creativity. Located in a vibrant area, this role not only promises meaningful work but also the chance to make a significant impact in the fintech and cybersecurity sectors.
Contact Details:
XCEDE RECRUITMENT SOLUTIONS LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Information Technology Support Assistant in Slough
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what XCEDE RECRUITMENT SOLUTIONS LIMITED values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges XCEDE RECRUITMENT SOLUTIONS LIMITED might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at XCEDE RECRUITMENT SOLUTIONS LIMITED!
✨Direct Apply to XCEDE RECRUITMENT SOLUTIONS LIMITED
Let's not forget to apply directly through the XCEDE RECRUITMENT SOLUTIONS LIMITED website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Information Technology Support Assistant in Slough
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at XCEDE RECRUITMENT SOLUTIONS LIMITED.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at XCEDE RECRUITMENT SOLUTIONS LIMITED. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at XCEDE RECRUITMENT SOLUTIONS LIMITED
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
