At a Glance
- Tasks: Diagnose and repair critical hardware systems in a hands-on engineering role.
- Company: Join a leading tech firm supporting essential infrastructure in Southampton.
- Benefits: 12-month FTC with competitive pay and opportunities for skill development.
- Other info: Work onsite 5 days a week in a dynamic, collaborative setting.
- Why this job: Make a real impact by maintaining vital systems in a secure environment.
- Qualifications: Active SC clearance and strong hardware repair experience required.
The predicted salary is between 36000 - 44000 £ per year.
We are recruiting an experienced SC Cleared Hardware Engineer to support critical infrastructure at a major customer site in Southampton.12-month FTC, and this role requires someone onsite 5 days a week.
This is a practical L2/L3 engineering role focused on diagnosing, repairing and maintaining a diverse estate of enterprise, legacy and bespoke hardware.
Working from the onsite engineering workshop and across multiple machine rooms, you will help maintain the reliability and availability of systems that are essential to the customer’s operations.
Key Responsibilities
- Provide onsite L2/L3 hardware support across enterprise and bespoke infrastructure.
- Diagnose, repair, test and maintain servers, storage, tape systems, PCs and peripheral equipment.
- Support IBM mainframes, IBM tape systems and enterprise storage platforms.
- Investigate and resolve complex hardware faults within a critical operational environment.
- Apply electro–mechanical repair, soldering and component‑level fault‑finding skills where required.
- Install, replace, configure and test hardware components.
- Carry out preventative maintenance and help improve equipment reliability.
- Maintain technical documentation, processes and repair records.
- Build strong relationships with customer stakeholders and attend technical meetings.
- Work independently while collaborating with wider engineering and support teams.
Essential Experience
- Active SC clearance.
- Strong L2/L3 hardware repair and maintenance experience.
- Proven break/fix, fault‑finding and diagnostic skills.
- Experience supporting enterprise or legacy infrastructure.
• Knowledge of at least one of the following
- IBM mainframes
- IBM tape systems or tape libraries
- EMC DASD storage
- STK or Storage Tek DASD storage
- Experience working within critical, secure or high‑availability environments.
- Strong communication and customer‑facing skills.
- Ability to work fully onsite in Southampton.
Desirable Experience
- IBM Mainframes: 9672, 2003, 2066 or 2096.
- IBM Tape Systems: 3490, VTS or 3590.
- IBM p Series or x Series servers.
- HP Pro Liant servers.
- Dell or Sun server platforms.
- EMC, STK or Storage Tek storage.
- PC hardware repair and custom system builds.
- Dot matrix and laser printer support.
- Electro–mechanical repair experience.
- Soldering or component‑level repair skills.
- AIX, HP‑UX or related infrastructure knowledge.
- Technology Environment
- The estate includes a combination of enterprise, legacy and end‑user equipment:
- IBM mainframes and tape systems
- EMC and STK DASD storage
- IBM p Series servers
- HP Pro Liant servers
- Dell and Sun servers
- Lenovo Think Station and IBM PS/2 devices
- Dell, HP, Compaq and Sun PCs
- Custom-built systems
- Dot matrix and laser printers
This opportunity would suit an experienced, security-cleared Hardware Engineer or Field Service Engineer who enjoys hands‑on fault diagnosis and repairing both modern and legacy technology within a highly critical environment.
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Field Service Engineer / Hardware Engineer - SC Cleared in Southampton employer: Xcede Limited
As a Workday Solution Architect with us, you'll be part of a dynamic and innovative IT services organisation that values collaboration and professional growth. Our hybrid work model in the East Midlands offers you the flexibility to balance onsite engagement with remote work, while our commitment to employee development ensures you have access to meaningful projects and opportunities to enhance your skills in a high-profile digital transformation environment. Join us to make a significant impact on one of the UK's largest engineering enterprises and advance your career in a supportive and forward-thinking culture.
