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For Companies At a Glance
- Tasks: Design and implement innovative ServiceNow solutions for a major telecommunications provider.
- Company: Leading IT services organisation with a focus on customer service transformation.
- Benefits: Competitive contract rate, opportunity to work on large-scale projects, and professional growth.
- Why this job: Join a dynamic team and shape the future of customer service operations.
- Qualifications: DV clearance and extensive experience in ServiceNow architecture required.
- Other info: Exciting opportunity to lead architectural design in a collaborative environment.
The predicted salary is between 54000 - 84000 £ per year.
We are seeking a DV Cleared Solution Architect to design the architecture for a large-scale ServiceNow Customer Service Management implementation. The programme is being delivered by a leading IT services organisation for a major telecommunications provider, focused on transforming customer service operations through the ServiceNow platform.
Key Responsibilities
- Design the end-to-end ServiceNow CSM solution architecture
- Translate business requirements into scalable platform solutions
- Define integrations, platform architecture, and data structures
- Provide architectural leadership across the programme
- Work closely with technical architects and delivery teams
Required Experience
- Active DV clearance
- Extensive architecture experience with ServiceNow
- Deep knowledge of ServiceNow CSM
- Experience designing enterprise platform integrations
ServiceNow Solution Architect employer: Xcede Limited
Contact Detail:
Xcede Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Solution Architect
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with ServiceNow. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your previous ServiceNow projects. This will help you stand out during interviews and demonstrate your expertise in CSM solutions.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your answers. Focus on articulating how your experience aligns with the role of a Solution Architect.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be just right for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace ServiceNow Solution Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Solution Architect role. Highlight your experience with ServiceNow CSM and any relevant architecture projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past work that relate to designing end-to-end solutions and working with integrations.
Show Off Your DV Clearance: Since this role requires active DV clearance, make sure to mention it prominently in your application. We need to know you’re cleared and ready to hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Xcede Limited
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow CSM knowledge. Understand the platform's capabilities and how they can be applied to real-world scenarios. Be ready to discuss specific projects where you've designed or implemented solutions, as this will show your hands-on experience.
✨Translate Business Needs into Technical Solutions
Prepare to demonstrate how you can translate business requirements into scalable solutions. Think of examples where you've successfully done this in the past, and be ready to explain your thought process. This will highlight your ability to bridge the gap between technical and non-technical stakeholders.
✨Architectural Leadership is Key
Be prepared to talk about your experience providing architectural leadership. Share instances where you've guided teams through complex projects, and how you ensured alignment with business goals. This will showcase your leadership skills and strategic thinking.
✨Integration Expertise Matters
Since the role involves designing enterprise platform integrations, come equipped with examples of your past integration work. Discuss the challenges you faced and how you overcame them. This will demonstrate your problem-solving skills and deep understanding of system architecture.