Real-Time Rail Controller β€” Disruption & Service Lead

Real-Time Rail Controller β€” Disruption & Service Lead

Full-Time 29700 - 36300 Β£ / year (est.) No working from home possible
XC Trains Limited

At a Glance

  • Tasks: Manage train services in real-time, tackling delays and ensuring smooth operations.
  • Company: Join CrossCountry Trains, a leader in rail transport with a focus on teamwork.
  • Benefits: Competitive pay, great work environment, and opportunities for career advancement.
  • Other info: Dynamic role based in Birmingham with a chance to shape travel experiences.
  • Why this job: Be at the heart of rail operations, making a difference every day.
  • Qualifications: Strong IT skills, excellent communication, and a proactive team player.

The predicted salary is between 29700 - 36300 Β£ per year.

Cross Country Trains is seeking Controllers to join the talent pool for a role based in Birmingham.

The post involves real-time management of train services, responding to delays and disruptions, and ensuring the right resources are in the right place at the right time.

You will work with on-train crews, Network Rail and other TOCs to ensure adherence to the timetabled plan.

The role requires strong IT proficiency, excellent communication, and a proactive, collaborative approach.

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Real-Time Rail Controller β€” Disruption & Service Lead employer: XC Trains Limited

XC Trains Limited is an exceptional employer, offering a dynamic work environment in the heart of Edinburgh. With a strong focus on employee development through a comprehensive 10-week training programme, staff enjoy unique benefits such as unlimited travel across the rail network, a robust pension scheme, and generous holiday entitlement, all while being part of a team dedicated to delivering outstanding customer service.

XC Trains Limited

Contact Details:

XC Trains Limited Recruitment Team

We think you need these skills to ace Real-Time Rail Controller β€” Disruption & Service Lead

Real-Time Management
Delay and Disruption Response
Resource Allocation
IT Proficiency
Communication Skills
Proactive Approach
Collaborative Skills