Onboard Retail Service Manager – Customer Experience

Onboard Retail Service Manager – Customer Experience

Full-Time No working from home possible
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CrossCountry is seeking enthusiastic Retail Service Managers to join our team in Birmingham. You will be the face of CrossCountry onboard trains, delivering a high-quality catering service through a trolley or onboard shop to ensure passengers travel in comfort and style.

Your role includes serving Standard Class refreshments, offering First Class courtesy, and providing a consistently excellent customer experience.

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Onboard Retail Service Manager – Customer Experience employer: XC Trains Limited

CrossCountry is an exceptional employer that prioritises a vibrant work culture and employee growth, making it an ideal place for Retail Service Managers in Edinburgh. With a competitive salary structure, comprehensive training, and generous holiday allowances, we ensure our team members feel valued and supported. Join us to be part of a diverse workforce that celebrates individuality while delivering outstanding customer service on our trains.

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Contact Details:

XC Trains Limited Recruitment Team