At a Glance
- Tasks: Keep our trains clean and welcoming while assisting customers with travel queries.
- Company: Join CrossCountry Trains, a company dedicated to excellent customer service.
- Benefits: Enjoy a competitive salary, ongoing training, and a supportive work environment.
- Other info: Flexible hours with opportunities for personal growth in a diverse workplace.
- Why this job: Be a vital part of the team that enhances customer experience on every journey.
- Qualifications: Team player with a proactive attitude and good communication skills.
The predicted salary is between 26458 - 26458 £ per year.
Location: Reading
Salary: £26,458 based on 37.5 hours per week
Application Deadline: 22nd June 2026 (Please note, we may close this vacancy early if we receive a high volume of applications.)
Our cleaners play a vital role in ensuring the CrossCountry fleet is always clean, safe, and welcoming for our customers. We are currently looking to recruit a Train Cleaner, based at Reading, to join our team.
About the Role:
As an On Board Cleaner working on board our services, you’ll be a visible and valued member of staff. While your primary responsibility will be to maintain the cleanliness of our trains, customers may approach you with questions about train times, connections, or general travel queries. That’s why we're looking for someone who is not only thorough and reliable, but also friendly, approachable, and willing to help.
Responsibilities:
- Clean all areas of the train’s interior, including:
- Litter picking
- Wiping down tables, seats, and surfaces
- Ensuring toilet facilities are hygienic and fully stocked
- Work as part of a team to maintain high cleanliness standards across the fleet
- Represent CrossCountry in a professional and customer-friendly manner
About You:
- A team player with a proactive attitude
- Reliable, punctual, and flexible
- Comfortable working early mornings, evenings, and weekends as part of a rota
- Confident interacting with the public and answering basic travel queries
What We Offer:
- The opportunity to play a key part in delivering excellent customer experience
- A supportive and inclusive work environment
- Ongoing training and development opportunities
To apply, please submit your CV before the closing date of 22nd June 2026. Please note, successful applicants will be required to attend a pre-employment medical and have a DBS check.
At CrossCountry, we recognise and value the diverse backgrounds, experiences, and talents of our people. We are committed to fostering an inclusive workplace where everyone can thrive.
On Board Cleaner - Reading employer: XC Trains Limited
At CrossCountry Trains, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where every team member is valued. As an On Board Cleaner in Reading, you will enjoy ongoing training and development opportunities, ensuring your growth within the company while playing a crucial role in delivering exceptional customer experiences. Join us to be part of a friendly team that prioritises cleanliness and customer service, making every journey a pleasant one for our passengers.
StudySmarter Expert Advice🤫
We think this is how you could land On Board Cleaner - Reading
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like XC Trains Limited.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like XC Trains Limited.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like XC Trains Limited, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace On Board Cleaner - Reading
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show XC Trains Limited that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with XC Trains Limited specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. XC Trains Limited will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at XC Trains Limited
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at XC Trains Limited a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at XC Trains Limited.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at XC Trains Limited, showcasing your work ethic and the quality of your previous roles in janitorial services.
