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- Tasks: Ensure a safe and enjoyable journey for passengers on our Turbostar trains.
- Company: Join CrossCountry, a leading train service provider in the UK.
- Benefits: Enjoy free unlimited train travel, competitive salary, and excellent holiday entitlement.
- Why this job: Meet new people daily and make a real difference in customer experiences.
- Qualifications: Passion for customer service and commitment to safety.
- Other info: Dynamic role with opportunities for career progression.
The predicted salary is between 30920 - 39147 £ per year.
We are recruiting for Senior Conductors to join CrossCountry at Leicester. Would you like to work onboard our Turbostar trains, travelling at up to 100mph, helping to transport people across the UK? Would you like a role where no two days are the same and you meet different people every day? Are you passionate about delivering excellent Customer Service? Are you focussed on delivering a safe train journey for all our customers and your colleagues?
If you answered 'Yes' to the above, then you could be just the person we are looking for so apply to be a Senior Conductor with CrossCountry at Leicester.
As an employee, you will receive:
- Free unlimited train travel on our services across our extensive rail network
- Discounted train travel on other train companies
- Entry into a pension scheme
- A free uniform
- Excellent holiday entitlement
- A salary of £30,920 per annum during the first 12 months, rising to £39,147 per annum after 12 months
Average hours are 37 per week. Senior Conductors are the face of CrossCountry, so you'll make sure that every journey is a great one for our customers. You will be responsible for checking and selling tickets on board our services, advising customers about their journey by communicating individually.
Senior Conductors- Leicester employer: XC Trains Limited
Contact Detail:
XC Trains Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Conductors- Leicester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at CrossCountry on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Senior Conductor.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about scenarios where you delivered excellent customer service or ensured safety on the job. We want to hear your stories that show you're the perfect fit for this role!
✨Tip Number 3
Dress the part! When you land that interview, make sure to look smart and professional. First impressions matter, especially when you're going to be the face of CrossCountry on those Turbostar trains.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Senior Conductors- Leicester
Some tips for your application 🫡
Show Your Passion for Customer Service: Make sure to highlight your enthusiasm for delivering excellent customer service in your application. We want to see how you’ve gone above and beyond for customers in the past, so share those stories!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Senior Conductor role. Mention specific skills and experiences that relate directly to the job description we’ve provided.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion shines through!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us, making it easier for us to review your details!
How to prepare for a job interview at XC Trains Limited
✨Know Your Trains
Familiarise yourself with the Turbostar trains and their features. Being able to discuss the specifics of the trains you’ll be working on shows your enthusiasm and readiness for the role.
✨Customer Service Focus
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond to help someone, as this is crucial for a Senior Conductor.
✨Safety First
Understand the safety protocols that are essential for train travel. Be ready to discuss how you would ensure a safe journey for passengers and colleagues, as this will demonstrate your commitment to safety.
✨Be Personable
Since you'll meet different people every day, practice your communication skills. Show your ability to engage with customers and make their journey enjoyable, as this is key to being the face of CrossCountry.
