XC Trains Limited is seeking a Customer Service Assistant based at Edinburgh Waverley. The role covers catering supply and customer service procedures, ensuring safe, efficient operations and excellent service to customers and trains.
The post involves shifts over 7 days (04:45–19:30), DBS check and medical screening; closes 20 November 2026. You’ll sign for deliveries, manage stock, and communicate service updates during disruption.
Catering & Customer Service Coordinator – Rail (Edinburgh) employer: XC Trains Limited
CrossCountry is an exceptional employer that prioritises a vibrant work culture and employee growth, making it an ideal place for Retail Service Managers in Edinburgh. With a competitive salary structure, comprehensive training, and generous holiday allowances, we ensure our team members feel valued and supported. Join us to be part of a diverse workforce that celebrates individuality while delivering outstanding customer service on our trains.
