At a Glance
- Tasks: Lead a team to enhance train driver safety and performance across West & Wales.
- Company: Join CrossCountry, a leader in rail transport with a focus on diversity and inclusion.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Opportunity for personal growth and to shape the future of rail operations.
- Why this job: Make a real impact on safety and performance while leading a dynamic team.
- Qualifications: Experience in management, strong communication skills, and a degree or diploma.
The predicted salary is between 50000 - 60000 £ per year.
Closing date for applications: Friday 03rd July 2026.
Purpose of Job
The post holder will lead the delivery and continuous improvement of the strategic objectives (i.e. safety and performance) across the geographical area associated with this post, while ensuring the operation is managed within budget.
Principal Accountabilities
- Managing and leading a team of operational experts in train driving to defined targets of driver safety, performance, employee satisfaction, and budget.
- Leading continuous improvement projects.
- Leading the application of operational standards through the driving teams to continuously improve driver performance and safety results.
- Maintaining high quality audit results on safety, including the signing of competence assessment packs to ensure compliance with safety certificate.
- Liaising with the central resourcing team to deploy train crews to budget while meeting company standards of delivery, performance, and compliance with agreements.
- Realising the timetable plan through an innovatively diagrammed and fully resourced efficient link structure that has union agreement.
- Managing recruitment and attrition of drivers.
- Overseeing operational incidents and undertaking necessary recommendations and remedial action, including application of disciplinary procedure.
- Managing train performance within area of control.
- Managing industrial, regional, and local stakeholder relationships (maintenance depots, trade unions, Network Rail, and other TOCs, etc.).
- Undertaking level‑2 on‑call support to level‑1 in real‑time decision making after operational incidents.
- Designing, implementing, and digitalising new performance and safety operational initiatives and KPIs to further enhance driver performance and reduce operating costs.
- Managing liaison with recognised trade unions through structured local level interfaces, developing a successful working relationship to enable matters to be concluded in a win‑win atmosphere of mutual understanding.
- Managing welfare and delivery of employee procedures for drivers such as attendance and individual grievance procedures.
- Developing individuals within the team in accordance with Cross Country Trains personal development structure, providing the support and training to enable people to meet their objectives and personal goals.
- Deputising for Head of Drivers during absence.
Experience, Knowledge, Qualifications & Training
- Experienced, self‑motivated manager possessing strong customer‑service vision and excellent people management skills.
- Experienced in change management.
- Process driven.
- University‑level education to degree or diploma level.
- Ability to resolve conflict and influence people at all levels of the business and within external organisations.
- Several years of successful (railway) achievements as a senior manager.
- Completed or willing to complete the strategic safety management course.
- Excellent communication skills.
- Flexible, collaborative.
- Broad knowledge of operating standards and practices.
- Must hold or acquire A1 Skills Assessor qualification or equivalent.
Diversity & Inclusion
At CrossCountry, we believe our people should reflect the diverse communities we serve. Inclusion isn’t just part of our strategy—it’s central to our success. We’re committed to creating a workplace where everyone feels valued, respected, and supported to be their best.
Regional Driver Manager- West & Wales in Bristol employer: XC Trains Limited
At CrossCountry, we pride ourselves on being an exceptional employer, offering a dynamic work culture that prioritises safety, performance, and employee satisfaction. Our commitment to continuous improvement and professional development ensures that our team members thrive in their roles, with ample opportunities for growth and innovation. Located in the vibrant West & Wales region, we foster a diverse and inclusive environment where every individual is valued, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Driver Manager- West & Wales in Bristol
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We think you need these skills to ace Regional Driver Manager- West & Wales in Bristol
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at XC Trains Limited, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at XC Trains Limited and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into XC Trains Limited. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at XC Trains Limited
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at XC Trains Limited.
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