The successful candidate will manage performance, develop best practices, and work with internal and external stakeholders to enhance efficiency and customer experience in a fast-paced environment.
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Rail Customer Relations Lead | Service Excellence in Birmingham employer: XC Trains Limited
CrossCountry is an exceptional employer that prioritises a vibrant work culture and employee growth, making it an ideal place for Retail Service Managers in Edinburgh. With a competitive salary structure, comprehensive training, and generous holiday allowances, we ensure our team members feel valued and supported. Join us to be part of a diverse workforce that celebrates individuality while delivering outstanding customer service on our trains.
