At a Glance
- Tasks: Support privacy and compliance activities while managing data protection requests and maintaining records.
- Company: Join a dynamic team in a collaborative environment focused on data protection.
- Benefits: Hybrid working, professional development, and the chance to make a real impact.
- Other info: Great opportunity for growth in a fast-paced, supportive team.
- Why this job: Kickstart your career in privacy and compliance with hands-on experience and support.
- Qualifications: Detail-oriented with a good understanding of data protection principles and strong organisational skills.
The predicted salary is between 31500 - 38500 £ per year.
Location: Birmingham (Hybrid)
Closing Date: 9th August 2026
Are you highly organised, detail-oriented and passionate about data protection and compliance? We're looking for a proactive Privacy and Compliance Coordinator to join our Risk and Compliance team. Reporting to the Head of Risk and Compliance, you will play a key role in supporting the delivery of our privacy, information governance and compliance activities. Working across the business, you'll help ensure we meet our regulatory obligations, maintain accurate records and support a culture of compliance. This is an excellent opportunity for someone looking to develop or build a career in privacy, information governance or compliance within a collaborative and supportive environment.
What You'll Be Doing
- Providing operational and administrative support across a wide range of compliance activities, including:
- Managing and triaging the Data Protection and Compliance inboxes, responding to routine enquiries and directing more complex queries appropriately.
- Coordinating and monitoring Subject Access Requests (SARs), Freedom of Information (FOI) requests, Environmental Information Regulation (EIR) requests and other data subject rights requests, ensuring deadlines are met.
- Monitoring customer and employee GDPR rights requests across Arriva and CrossCountry systems.
- Maintaining and updating the Record of Processing Activities (ROPA) and other information governance registers.
- Supporting the review and maintenance of data protection policies, procedures, guidance and process documentation.
- Monitoring mandatory compliance training and following up with colleagues and managers to ensure timely completion.
- Assisting with compliance monitoring, internal audits, assurance reviews and action tracking.
- Producing reports, dashboards and management information to support the Risk and Compliance function.
- Maintaining Risk and Compliance SharePoint sites, registers, trackers and records.
- Building positive working relationships across the business to promote good data protection and information governance practices.
- Supporting awareness campaigns and communications relating to privacy, compliance and information governance.
- Assisting with wider Risk and Compliance projects and initiatives as required.
- Undertaking any other duties appropriate to the role.
About You
You'll be organised, proactive and able to manage multiple priorities while maintaining exceptional attention to detail. You enjoy working collaboratively and communicating with colleagues across all levels of an organisation.
Essential
- Good understanding of data protection principles and UK GDPR.
- Ability to handle confidential and sensitive information with discretion.
- Excellent attention to detail.
- Experience maintaining records, trackers, registers or administrative systems.
- Strong organisational skills with the ability to prioritise competing workloads.
- Ability to work independently as well as part of a team.
- Ability to meet deadlines in a fast-paced environment.
- Excellent communication and interpersonal skills, including:
- Professional written communication.
- Confidence communicating with colleagues at all levels.
- Ability to build positive working relationships.
- Proficient in Microsoft Office applications, including Outlook, Excel, Word, PowerPoint, Copilot and Teams.
Desirable
- Experience supporting Subject Access Requests (SARs), FOI requests, EIR requests or other regulatory information requests.
- Experience working within a compliance, governance, risk or information governance environment.
- Knowledge of UK GDPR, the Data Protection Act 2018 and Freedom of Information legislation.
- Experience maintaining compliance registers and governance records.
- Experience supporting audits, assurance reviews or compliance monitoring.
- Qualification or training in Information Governance, Data Protection or Compliance.
- Experience using SharePoint.
- Familiarity with Microsoft Lists and Visio.
Why Join Us?
This role offers the opportunity to work across a broad range of privacy, compliance and information governance activities while developing valuable experience in a supportive team. You'll work closely with colleagues across the organisation, contribute to meaningful projects and play an important role in helping the business maintain high standards of compliance and governance.
Privacy & Compliance Coordinator in Birmingham employer: XC Trains Limited
XC Trains Limited is an exceptional employer, offering a dynamic work environment in the heart of Edinburgh. With a strong focus on employee development through a comprehensive 10-week training programme, staff enjoy unique benefits such as unlimited travel across the rail network, a robust pension scheme, and generous holiday entitlement, all while being part of a team dedicated to delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Privacy & Compliance Coordinator in Birmingham
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like XC Trains Limited looking for candidates who are engaged and informed.
We think you need these skills to ace Privacy & Compliance Coordinator in Birmingham
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at XC Trains Limited. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at XC Trains Limited
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with XC Trains Limited’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
