At a Glance
- Tasks: Analyse data to detect fraud and protect revenue for CrossCountry.
- Company: Join a dynamic team at a leading transport company in Birmingham.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Work in a collaborative environment with excellent career advancement opportunities.
- Why this job: Make a real impact by preventing fraud and enhancing revenue protection.
- Qualifications: Strong analytical skills and experience with complex datasets required.
The predicted salary is between 37000 - 37000 £ per year.
- Fraud Data Analyst
- Location: Multistory, Birmingham (Please note this role is primarily office based)
- Overview
This role brings an exciting opportunity for the right candidate to join our growing Fraud Team.
Reporting into the Fraud Manager, we are looking for an experienced data analyst to provide insights and track new and emerging trends to protect Cross Country’s revenue through the prevention and detection of fraudulent activity across our network.
- Principal Accountabilities
- Support the Revenue Protection and Fraud team in the delivery of the Revenue Protection and Anti-Fraud strategy.
- Use analytics to identify fraud risk and support the mitigation of revenue loss.
- Evidence revenue recovered or generated as a result of analytical insight and recommendations.
- Manipulate and analyse complex datasets from multiple sources.
- Identify fraudulent travel behaviour by individuals and develop subject profiles for investigation.
- Identify routes, locations, and processes at risk from fraudulent activity.
- Highlight and quantify weaknesses in current processes and controls.
- Produce insightful, accurate, and easy-to-interpret reporting for Senior Managers and wider stakeholders.
- Work closely with internal departments and external partners, including other Train Operating Companies, to support fraud prevention initiatives.
- Keep up to date with industry trends, emerging threats, and analytical techniques.
- Undertake any other duties that are appropriate to this role, including ad-hoc analysis as required.
Essential Requirements
- Strong analytical and problem-solving skills.
- Experience of working with complex datasets and drawing meaningful insights.
- Ability to communicate findings clearly to a range of stakeholders.
- Experience in reporting, data visualisation, or dashboard creation.
- Excellent working knowledge of Microsoft Office, particularly Excel.
- Ability to manage workload and prioritise effectively.
- High level of attention to detail and accuracy.
- Ability to work independently and as part of a team.
Desirable Requirements
- Experience within fraud, revenue protection, or a regulated environment.
- Knowledge of data analysis tools (e. g. SQL, VBA, Power BI).
- Understanding of fraud patterns and risk indicators.
- Experience working with transport or rail industry data.
- Application & Eligibility
To apply for this role, please submit your CV by Thursday 30th July 2026. The successful applicant will be required to attend a medical and have a DBS check carried out.
Equal Employment Opportunity
We acknowledge the importance of our people's diverse experiences, talents and cultures.
Embracing diversity and creating inclusion is a key component of our talent strategy.
The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.
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Fraud Data Analyst in Birmingham employer: XC Trains Limited
XC Trains Limited is an exceptional employer, offering a dynamic work environment in the heart of Edinburgh. With a strong focus on employee development through a comprehensive 10-week training programme, staff enjoy unique benefits such as unlimited travel across the rail network, a robust pension scheme, and generous holiday entitlement, all while being part of a team dedicated to delivering outstanding customer service.
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We think you need these skills to ace Fraud Data Analyst in Birmingham
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