At a Glance
- Tasks: Provide expert support on employee relations, policy, and reward across the organisation.
- Company: Join CrossCountry, a leader in transport with a commitment to diversity and inclusion.
- Benefits: Competitive salary, supportive work culture, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on career development and community impact.
- Why this job: Make a real difference in employee relations while developing your HR expertise.
- Qualifications: Experience in managing ER casework and strong knowledge of UK employment law required.
The predicted salary is between 40000 - 50000 £ per year.
CrossCountry are looking for an ER Policy & Reward Partner to provide professional, timely and consistent employee relations, policy and reward support across the organisation, ensuring legally compliant and well-governed outcomes. The role manages a caseload of ER matters, supports the maintenance of the people policy framework, and coordinates defined reward activity such as benchmarking, terms and conditions queries and job evaluation administration.
Principal Accountabilities
- Provide clear, practical advice to HR colleagues on policy, ER approach and relevant employment law considerations; escalating high-risk matters as appropriate.
- Manage a varied caseload of complex cases.
- Support HR Partners to ensure case documentation, meeting packs and outcome communications in line with policy and legal requirements.
- Coordinate and support reward activity including benchmarking requests, terms and conditions queries, and maintaining governance records for approvals.
- Support job evaluation activity by coordinating documentation, ensuring role profile consistency and maintaining accurate records.
- Maintain accurate ER records, case notes and dashboards to support reporting, compliance and audit requirements.
- Identify trends and recurring issues and propose preventative actions to reduce escalation, improve consistency and support absence reduction.
- Support organisational change processes (including restructures and consultation) through policy, process and documentation support.
- Work collaboratively with HR Partners, Senior HRBPs, IR colleagues and Trade Union representatives to support early resolution of issues.
- Ensure all advice and documentation comply with GDPR, data protection requirements and internal governance standards.
Experience, Knowledge, Qualifications & Training (Essential)
- Experience managing ER casework within a unionised, corporate or operational environment.
- Strong working knowledge of UK employment law and HR best practice.
- Experience drafting and quality checking HR documentation and maintaining accurate case records.
- Understanding of reward principles, terms and conditions and benchmarking activity.
- Strong stakeholder management and communication skills with the ability to coach and influence.
- CIPD Level 3 or Level 5 (or equivalent experience).
Experience, Knowledge, Qualifications & Training (Desirable)
- Experience supporting job evaluation and/or pay review activity.
- Experience in rail, transport, logistics or other regulated sectors.
Diversity & Inclusion: At CrossCountry, we believe our people should reflect the diverse communities we serve. Inclusion isn’t just part of our strategy — it’s central to our success. We’re committed to creating a workplace where everyone feels valued, respected, and supported to be their best.
ER Policy and Reward Partner in Birmingham employer: XC Trains Limited
CrossCountry is an exceptional employer that prioritises employee relations and reward management, fostering a collaborative and inclusive work culture. With a strong commitment to professional development, employees are encouraged to grow their skills in a supportive environment while contributing to meaningful organisational change. Located in a dynamic sector, CrossCountry offers unique opportunities to engage with diverse communities, ensuring that every team member feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land ER Policy and Reward Partner in Birmingham
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at XC Trains Limited!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at XC Trains Limited.
We think you need these skills to ace ER Policy and Reward Partner in Birmingham
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at XC Trains Limited. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to XC Trains Limited and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at XC Trains Limited. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to XC Trains Limited's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at XC Trains Limited
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with XC Trains Limited.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at XC Trains Limited will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact XC Trains Limited and how you would contribute to adapting HR strategies.
