Company Description XBM Limited is one of the UK's leading managed print service providers and suppliers of office, large format, production, photo, and label printers, as well as document management solutions and digital display technologies. As an Epson Platinum Partner and Ricoh Gold Partner, XBM helps organizations reduce their carbon footprint through energy-efficient, low-waste print solutions. The company tailors print and AV solutions to each client, working with multiple manufacturers to align technology with budget, sustainability, and performance goals. XBM also delivers digital document and content management systems that streamline workflows, enhance customer experiences, and unlock new revenue opportunities. In addition, the company provides advanced digital signage, interactive displays, and collaborative technologies for business and education settings.
Role Description The Business Development Manager role is a full-time, on-site position based in Newcastle Upon Tyne. This role is responsible for identifying new business opportunities, building and maintaining relationships with prospective and existing clients, and promoting XBM's managed print, document management, and AV solutions. Day-to-day tasks include prospecting and lead generation, conducting client meetings and presentations, understanding customer requirements, and developing tailored proposals and quotations. The Business Development Manager will manage the sales cycle from initial contact through negotiation and closing, while collaborating with internal teams to ensure successful implementation and customer satisfaction. The role also involves monitoring market trends, contributing to sales forecasts and reports, and representing XBM at industry events and networking activities.
Qualifications
- Demonstrated skills in business development, B2B sales, and account management, with a focus on technology or managed services.
- Experience in solution selling, including needs analysis, proposal development, and presenting tailored solutions to decision-makers.
- Strong communication, negotiation, and relationship-building skills, with the ability to influence stakeholders at various levels.
- Competence in using CRM systems, sales reporting tools, and standard office software to manage pipelines and track performance.
- Understanding of managed print services, document management, or AV/digital signage solutions is highly beneficial.
- Ability to work independently toward targets, while collaborating effectively with technical, operations, and support teams.
- Prior experience in the UK business market and a valid right to work in the UK; familiarity with Newcastle and surrounding regions is an advantage.
- Relevant education in business, sales, marketing, or a related field, or equivalent professional experience.
