Head of Product, Enterprise SaaS Growth & Strategy

Reporting to Shaun O’Mahony, Co-Founder and CPTO, you will take ownership of the product roadmap, the team, and the day‑to‑day product decisions that currently sit with the CPTO. You will bring the B2B enterprise SaaS playbook that turns promising technology into a scalable product business—customer advisory boards, structured roadmap communication, segmentation discipline, and evidence‑based decision‑making that lets the whole organisation move faster with confidence. For a product leader who wants to pair world‑class technology with world‑class product management, this is a unique opportunity to shape the future of the due diligence industry.

Key Responsibilities

• Translate company strategy into a clear product roadmap with explicit bets, sequenced priorities, and defined ICPs for each target segment.
• Establish and maintain a rigorous prioritisation framework that connects strategy and customer evidence to roadmap decisions—and has the courage to kill work that does not pass the test.
• Drive segmentation discipline: define where Xapien plays, how it wins, and ensure every initiative ladders up to that focus.
• Partner with the CEO, CPTO, and Chief Strategy Officer to align product direction with commercial strategy and fundraising narrative.
• Establish a customer advisory board to create a structured, ongoing feedback loop with key accounts.
• Define how the roadmap is communicated to commercial teams and customers: what’s shared, what’s not, how commitments are framed, and how expectation‑setting works across sales cycles.
• Own the product narrative for commercial conversations—ensuring sales teams can confidently articulate what’s coming, what’s possible, and what’s out of scope.
• Implement outcome‑based metrics and feedback loops that measure whether the product is moving the needle for customers and the business, not just shipping features.
• Represent the voice of the customer in leadership discussions, grounding strategic decisions in evidence rather than opinion.
• Embed modern product discovery practices: continuous customer research, hypothesis‑driven development, and rapid validation cycles.
• Build planning and delivery processes together with engineering that give commercial and leadership teams confidence in commitments.
• Own product quality standards—ensuring what ships actually solves the problem it was meant to solve, not just passing QA.
• Bring the rigor of enterprise SaaS product management to a team with strong technical instincts but less structured product experience: release management, beta programmes, adoption tracking, and customer success integration.
• Grow and develop the product team, hiring for customer empathy, analytical rigor, and collaborative mindset.
• Create career pathways and coaching frameworks that develop strong product managers who can operate independently.
• Shift the team culture from escalation‑dependent to empowered—product managers who understand the “why” behind decisions and can make the right calls autonomously.
• Foster shared ownership of outcomes across product, engineering, and commercial teams—breaking down silos that slow down a growing organisation.

Benefits

• Work with a team that rewards a rewarding and fulfilling career with the opportunities, challenges and resources you need to do your best work.
• Own a meaningful part of the business through an employee shares & equity programme.
• Private health insurance.
• Life insurance.
• Unlimited holidays.
• £1,000 professional development fund per year.
• Support to realise your fullest potential.