Data & Analytics Consultant

In this role you will work in the Customer Success team, within the Technical Operations function responsible for the ongoing monitoring and technical support of projects and deployment of the OneView solution and platform. You’ll work closely with our Customer Success team, Technical Operations colleagues, and internal teams to deliver data extraction, data engineering, data science, platform configuration, and data visualisation. You’ll own technical components of deployments, delivering high-quality work on time and solving problems independently. You’ll also help optimise how we work, supporting our ability to scale. You’ll collaborate with Customer Success Managers, who oversee the non-technical elements of delivery, as well as other key teams including Information Governance (privacy and security), Platform Delivery (core product development), and Quality Assurance (testing and validation).

Responsibilities

• Technical delivery

• Data extraction - Support the clients technical team to install IG Bridge, adapt scripts, address quality issues, ultimately leading to clean data extraction.
• Data science - Configure existing predictive models to meet the clients needs, apply descriptive analytics techniques to extract meaningful insight from client data, build simple proxy predictive models to demonstrate value early on.
• Cohort building - Build preventative cohorts, test and adapt these with the client to optimise accuracy & efficacy.
• Dashboards - Design, build and adapt dashboards to meet the clients needs and tell them what they need to know in a clear, intuitive way.
• Platform evolution - Feed innovations back into the core platform.

• Own and deliver the technical components of deployments.
• Prioritise effectively, flag and resolve blockers early, and collaborate well across teams.

• Use your analytical skills to extract meaningful insights from data.
• Translate complex analysis into clear, actionable recommendations for clients.

• Explain technical topics in an accessible way to help understand value and progress.
• Support client upskilling by sharing knowledge and documentation.

• Work closely with Customer Success colleagues to deliver successful solutions and measure the impact.
• Identify opportunities to improve how we deliver as a team and share best practices.

Skills, Knowledge & Expertise

• A degree in a quantitative or technical field such as Data Science, Computer Science, Maths, Engineering etc.
• 2+ years professional experience in data and analytics, including exposure to data engineering, data science and data visualisation:

• Proficiency in Python and SQL for data wrangling and analysis.
• Core data science skillset, with experience in machine learning techniques.
• Experience with relational databases (e.g., SQL Server or Oracle).
• Familiarity with tools like Power BI or Tableau to build clear, insightful dashboards.
• Understanding of core machine learning concepts and techniques.
• Experience writing clean, testable, traceable code using good QA practices.
• Experience delivering technical work to clients, with strong attention to detail and ability to manage your own deadlines.
• Strong analytical and problem-solving skills, with experience in techniques such as regression, correlation analysis, or EDA.
• Clear communication skills, both written and verbal. Able to explain technical work to non-technical audiences.
• A continuous improvement mindset, you look for opportunities to improve our tools, documentation, or ways of working.
• A passion for social impact; you're excited about what we're doing and driven to help Xantura succeed.

• Familiarity with text analytics techniques such as natural language processing (NLP).
• Experience working with the public sector (local or central government) or as a vendor/consultant to public sector clients.
• Familiarity with privacy, security, and information governance in data projects.
• Familiarity with cloud tools and services such as Azure Data Factory, Azure ML or AWS equivalents.

Job Benefits

• Competitive salary reviewed annually.
• Work for a passionate, mission-driven company solving society's big problems.
• Work flexible hours around life commitments with a focus on delivering company value rather than hours worked.
• Ability to work remotely (excluding face-to-face Team Meetings and client meetings).
• Training and development opportunities.
• 25 days annual leave (plus bank holidays).
• Company pension.
• Private medical insurance.
• Generous enhanced parental leave policies.
• Cycle to work scheme.
• Flu Vaccinations.
• Eye Test and contribution towards Glasses for VDU use.
• Employee Assistance Programme - Mental health and wellbeing support.
• Remote GP access.
• Counselling/therapy.
• Physiotherapy.
• Medical second opinions.

About Xantura

At Xantura, we're on a mission to reduce societal inequality by helping local authorities use data more effectively. Our AI-driven platform empowers frontline workers with the insights they need to prevent complex issues like homelessness or children being taken into care before they happen. We make this possible by connecting siloed datasets, applying advanced machine learning to enrich the data, and using predictive analytics to identify those most at risk. Our platform then distills this into clear, actionable insights that help frontline staff intervene early and make a real difference. It's an exciting time to join Xantura. We're scaling quickly, bringing on new clients, strengthening our platform, and expanding into new areas. While we're a technology company at heart, our true focus is on improving lives and we're looking for people who share that vision.