Project Delivery Manager

At Xantura, we’re on a mission to reduce societal inequality by helping local authorities use data more effectively. Our AI-driven platform empowers frontline workers with the insights they need to prevent complex issues like homelessness or children being taken into care—before they happen. We make this possible by connecting siloed datasets, applying advanced machine learning to enrich the data, and using predictive analytics to identify those most at risk.

Our platform then distils this into clear, actionable insights that help frontline staff intervene early and make a real difference. The past year has been a period of rapid growth. Our team has doubled, our client base has more than doubled, and our revenue has increased inline. We now work with over 20 local councils, supporting them across financial inclusion, homelessness, adult social care, children’s services, and criminal justice. It’s an exciting time to join Xantura. We’re scaling quickly, bringing on new clients, strengthening our platform, and expanding into new areas. While we’re a technology company at heart, our true focus is on improving lives—and we’re looking for people who share that vision.

About the Role: In this role you will work as part of the Business Consulting team, which is responsible for delivering our software to our clients. You’ll lead the day-to-day management of key client projects with the goal of delivering every project to a high quality on time, within budget and within scope. You’ll work closely with the Data and Analytics Consultant assigned to your project, and with the client, to roll out the software and lead change management initiatives to ensure maximum benefits realisation.

Responsibilities:

• Project delivery – Ensure that your projects are delivered to a high quality, on-time, within scope and budget, and that any risks and issues are immediately escalated.
• Project management: Lead the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Develop a detailed project plan, project initiation document, and risk log, and monitor and track progress.
• Coordinate internal resources and clients to ensure the timely & accurate execution of projects.
• Stakeholder management – Build strong, trusted relationships with your client team, supporting them to deliver their actions on time and to embed change.
• Communication – Communicate all aspects of delivery (including technical) to the client simply and clearly, and keep both internal and external stakeholders informed on updates appropriately.
• Collaboration – work effectively with the Data and Analytics Consultant on your project, the Quality Assurance team, and other functions where required to ensure projects deliver to time and plan.
• Commercial support – Work with your line manager to manage changes to the project scope, schedule, and costs.
• Change management – Work with the client teams to optimise prevention and intervention strategies and embed changes within the operational teams to maximise benefits from the Xantura software.
• Problem solving – working methodically through new problems that arise, be it a value case for a new business area or solving client challenges.

Qualifications:

• 3+ years’ experience in project management, leading clients through complex transformation and organisational change.

Required Skills:

• Excellent client-facing and internal communication / facilitation skills.
• A strong ability to build relationships and influence stakeholders at all levels.
• Excellent written and verbal communication skills.
• Solid project management skills including attention to detail and multi-tasking skills.
• Strong problem solving and analytical skills.
• Data driven mindset and attention to detail.
• Change management experience and the ability to drive client teams to action.
• A ‘go-getter’ attitude with the determination to overcome challenges that arise.
• A passion for social impact – you’re excited about what we’re doing and driven to help Xantura succeed.

Preferred Skills:

• Experience working with the public sector (local or central government) or as a vendor/consultant to public sector clients.
• Understanding of technology project development and delivery, ideally within a high-growth tech company.
• Familiarity with privacy, security, and information governance in data projects.
• Strong working knowledge of Microsoft Teams.
• PMP / PRINCE II certification.

Location: Our model is hybrid, you can work remotely or from the office. For this role, you would be expected to be able to work from the London office (In Borough) a minimum of 1-2 days per week. Some travel is required for on-site client engagements as needed.

Seniority Level: Associate

Employment Type: Full-time

Job Function: Project Management Non-profit Organizations