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- Tasks: Lead daily operations and inspire a team in a vibrant dining venue.
- Company: Join Xander Hospitality, a top-rated company for 2024, known for its dynamic work culture.
- Benefits: Enjoy a competitive salary, bonuses, and 50% off at all venues.
- Why this job: Be part of a fast-paced environment that values customer experience and career growth.
- Qualifications: Experience in hospitality management with strong leadership and communication skills required.
- Other info: Opportunities for international trips to enhance your culinary knowledge.
The predicted salary is between 33000 - 46200 £ per year.
Salary: £33,000 + Tronc + Quarterly Bonus
Location: Brighton
Contract Type: Full-Time
Are you a passionate, customer-focused leader with experience in the hospitality industry? Do you thrive in a fast-paced, vibrant environment? Xander Hospitality have an exciting opportunity for a Deputy Manager to join the team at a well established casual dining venue in Brighton!
Benefits:
- Competitive salary of £33,000 per annum
- Tronc (service charge) and quarterly bonus scheme
- Loyalty scheme with great rewards
- 50% off at all of other venues within the group
- Trips abroad to broaden your foodie knowledge
- Career progression opportunities with one of the Best Companies to Work For in 2024!
Key Responsibilities:
- Oversee the daily operations of the venue, ensuring excellent customer service is consistently delivered
- Lead, inspire, and develop a team of front-of-house and kitchen staff
- Assist in managing stock, orders, and deliveries
- Ensure compliance with health and safety regulations and company policies
- Support the management team with recruitment, training, and performance management
- Handle customer queries and complaints in a professional and friendly manner
- Contribute to achieving sales targets and driving business growth
- Ensure the venue operates efficiently, maintaining high standards of cleanliness and presentation
About You:
- Proven experience in a supervisory or management role within the hospitality or casual dining industry
- A strong leader with excellent communication and organisational skills
- Passionate about delivering outstanding customer experiences
- Ability to manage and motivate a team to achieve results
- Good understanding of food safety, health & safety, and licensing regulations
- Flexible and adaptable with a hands-on approach
- Positive, friendly, and approachable demeanor
Sound like your perfect role? I'd love to hear from you, apply now!
Deputy Manager employer: Xander Recruitment Group Limited
Contact Detail:
Xander Recruitment Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Familiarise yourself with the specific venue and its unique offerings. Understanding their menu, service style, and customer base will help you demonstrate your genuine interest and knowledge during any discussions.
✨Tip Number 2
Network within the hospitality industry in Brighton. Attend local events or join relevant online groups to connect with current employees or other professionals who can provide insights about the company culture and expectations.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've motivated staff and handled challenges in a fast-paced environment.
✨Tip Number 4
Showcase your passion for customer service by preparing anecdotes that highlight your commitment to delivering exceptional experiences. This will resonate well with the hiring team, as they value a customer-focused approach.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry, particularly any supervisory or management roles. Use specific examples to demonstrate your leadership skills and customer service focus.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention why you are interested in working for Xander Hospitality and how your skills align with their values and the job requirements.
Highlight Key Skills: In your application, emphasise your communication, organisational, and team management skills. Provide examples of how you've successfully led a team or handled customer complaints in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Xander Recruitment Group Limited
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to deliver excellent customer service in previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading and developing teams. Highlight instances where you inspired your team or resolved conflicts, showcasing your ability to motivate others and maintain a positive work environment.
✨Know the Venue and Its Values
Research the casual dining venue and understand its mission and values. Be ready to explain how your personal values align with theirs and how you can contribute to their success.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding customer complaints or operational challenges. Think of specific scenarios from your past experiences and how you handled them effectively.
