At a Glance
- Tasks: Deliver exceptional customer service and assist patients with eyewear selections.
- Company: Independent opticians with a focus on patient care and professional development.
- Benefits: Competitive salary, training support, pension scheme, and generous holiday allowance.
- Other info: Opportunities for career progression and team-building events.
- Why this job: Join a dynamic team and make a real difference in patients' lives.
- Qualifications: Previous dispensing experience and Level 6 Diploma in Ophthalmic dispensing required.
The predicted salary is between 31500 - 38500 £ per year.
- Dispensing Optician - Small Multi-Practice Independent Opticians
- Practice Location: Split between Sevenoaks and Tunbridge Wells, Kent
- Full time
- Permanent Salary: £35,000 to £40,000, Dependent on experience + Bonuses
- Role Purpose
The Dispensing Optician role is key within the dispensing team.
They will deliver and fulfil the function of dispensing to the highest professional standard and maintain positive relationships with patients and colleagues.
They are the essential link between the consulting room and the dispensing process for patient.
Key Responsibilities
- Deliver exceptional customer service by maintaining a positive, polite, and professional manner in all patient interactions.
- Complete all administrative tasks accurately and efficiently, ensuring clinical records are thorough, up-to-date, and compliant with GDPR and data protection requirements.
- Handle financial transactions securely and accurately in line with company procedures.
- Support Optical Assistants when required, including assisting with patient pre-screening and general practice duties.
- Provide support, training and supervision of Dispensing Assistants.
- Participate in the three-way handover process between Optometrist and patient, ensuring a smooth and professional transition into the dispensing process.
- Confidently assist patients in selecting well-fitting frames and make appropriate lens recommendations, taking precise and accurate measurements using the Ipad when applicable.
- Perform focimetry of lenses and monitor spectacle orders, liaising with suppliers and patients where necessary to maintain efficiency and satisfaction.
- Ensure all spectacles are quality checked, correctly fitted, and adjusted to the patient's comfort.
- Carry out minor spectacle and hearing aid repairs as required.
- Address and resolve patient concerns promptly, escalating to the manager where appropriate.
- Work within the scope of your competence and seek support when needed to maintain professional standards.
- Take pride in personal presentation and the upkeep of the practice environment, ensuring displays and merchandise are well presented at all times.
- Act as a positive ambassador for the company, promoting its values, reputation, and commitment to excellent patient care.
- Ensure that they have a thorough awareness of clinical techniques and product availability, through professional journals, attending seminars, training sessions and exhibitions to assist in ensuring that knowledge, CPD points and GOC registration is kept up-to-date.
Qualifications and Experience
- Previous spectacle dispensing experience is essential
- Level 6 Diploma in Ophthalmic dispensing qualification
Skills and Attributes
- Excellent communication skills and passion for customer service.
- IT skills (Word, Excel etc) and good organisational skills are also called for.
- Must be enthusiastic, willing to learn new skills and able to adapt to a role that is often evolving.
- Rewards and Benefits
- Competitive salary (dependent on experience)
- Continuing education and training support
- CPD events
- Company pension scheme with option for salary sacrifice and Life Assurance
- Staff and family discounts
- 33 days holiday including bank holidays
- Career progression opportunities
- Team building events
- @INDALEX
Dispensing Optician in Sevenoaks employer: Xander Group
Xander Group is an exceptional employer, offering a supportive and collaborative work culture in Wokingham that prioritises the wellbeing of its staff. As an Occupational Therapist, you will benefit from extensive training opportunities in specialties such as Sensory Integration, while working alongside a dedicated team committed to delivering high-quality, child-centered therapy interventions. This role not only allows for professional growth but also fosters a meaningful impact on the lives of children and young people with Autism Spectrum Condition.
StudySmarter Expert Advice🤫
We think this is how you could land Dispensing Optician in Sevenoaks
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Xander Group.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Xander Group.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Xander Group, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Dispensing Optician in Sevenoaks
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Xander Group.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Xander Group.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Xander Group. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Xander Group. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Xander Group
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Xander Group’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
