At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer care in an optical practice.
- Company: Independent optician with a focus on great service and team development.
- Benefits: Full-time hours, competitive salary, and a supportive work environment.
- Other info: Join a passionate team dedicated to providing outstanding service.
- Why this job: Make a real difference in clients' lives while growing your leadership skills.
- Qualifications: Experience in optical retail management and strong leadership abilities.
The predicted salary is between 30000 - 40000 £ per year.
Our multi-practice independent optician client is seeking an experienced Practice Manager with a strong background in optics to lead and inspire the team in Newcastle-Under-Lyme, Staffordshire.
About the Role:
As the Practice Manager, you will play a key role in ensuring the clients receive the highest level of care and service. They aim to deliver obsessively great service to each and every one of the clients via their Welcome, Discover Delight client journey which is at the core of what they do. Your expertise in optical retail will enable you to effectively manage operations, drive business growth, and lead a motivated team to success.
Key Responsibilities:
- Oversee daily operations and ensure the smooth running of the practice
- Lead, support, and develop the team to deliver outstanding customer care via our Welcome, Discover, Delight client journey
- Manage stock, budgets, and performance KPIs
- Ensure compliance with industry regulations and company standards
- Foster a positive, professional working environment
About You:
- Proven experience in optical retail management
- Strong leadership skills with the ability to inspire and motivate a team
- Excellent communication and organizational abilities
- FBDO Dispensing Optician qualification
- A proactive approach to problem-solving and business growth
Practice Manager employer: Xander Group
Xander Group is an exceptional employer, offering a supportive and collaborative work culture in Wokingham that prioritises the wellbeing of its staff. As an Occupational Therapist, you will benefit from extensive training opportunities in specialties such as Sensory Integration, while working alongside a dedicated team committed to delivering high-quality, child-centered therapy interventions. This role not only allows for professional growth but also fosters a meaningful impact on the lives of children and young people with Autism Spectrum Condition.
