At a Glance
- Tasks: Deliver exceptional customer service and assist patients with frame selection.
- Company: Independent opticians practice with a focus on patient care.
- Benefits: Competitive salary, bonuses, and a supportive team environment.
- Other info: Opportunity for professional growth in a friendly, dynamic setting.
- Why this job: Join a passionate team and make a difference in patients' lives.
- Qualifications: Experience as a Dispensing Optician and strong communication skills.
Location: Split between Sevenoaks and Tunbridge Wells, Kent
Full time Permanent
Salary: 35,000 to 40,000, Dependent on experience + Bonuses
Role Purpose
The Dispensing Optician role is key within the dispensing team. They will deliver and fulfil the function of dispensing to the highest professional standard and maintain positive relationships with patients and colleagues. They are the essential link between the consulting room and the dispensing process for patients.
Key Responsibilities
- Deliver exceptional customer service by maintaining a positive, polite, and professional manner in all patient interactions.
- Complete all administrative tasks accurately and efficiently, ensuring clinical records are thorough, up-to-date, and compliant with GDPR and data protection requirements.
- Handle financial transactions securely and accurately in line with company procedures.
- Support Optical Assistants when required, including assisting with patient pre-screening and general practice duties.
- Provide support, training and supervision of Dispensing Assistants.
- Participate in the three-way handover process between Optometrist and patient, ensuring a smooth and professional transition into the dispensing process.
- Confidently assist patients in selecting well-fitting frames and make appropriate lens recommendations.
Dispensing Optician in Kent employer: Xander Group
Xander Group is an exceptional employer, offering a supportive and collaborative work culture in Wokingham that prioritises the wellbeing of its staff. As an Occupational Therapist, you will benefit from extensive training opportunities in specialties such as Sensory Integration, while working alongside a dedicated team committed to delivering high-quality, child-centered therapy interventions. This role not only allows for professional growth but also fosters a meaningful impact on the lives of children and young people with Autism Spectrum Condition.
