Xalient seeks a Technical Operations Manager to lead day‑to‑day operations for key customer estates across SD‑WAN, LAN, WLAN, SASE/SSE and firewall platforms. You will own technical health, stability, and performance, joining the operations engineering team to ensure contracted SLAs are met and continually improved through automation.
You will act as senior escalation point, mentor engineers, engage with senior customer stakeholders, and drive major incident bridges and post‑mortem improvements.
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Senior Technical Operations Lead - Secure Networking employer: Xalient
Xalient is an exceptional employer, offering a hybrid work model in the vibrant city of Leeds, which fosters a collaborative and dynamic work environment. Employees benefit from a competitive package that includes 25 days of annual leave, private medical insurance, and opportunities for professional growth through certifications. With a strong commitment to diversity and a focus on cutting-edge cloud security technologies, Xalient provides a meaningful and rewarding career path for Change Management Analysts.
