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- Tasks: Lead customer billing processes and ensure accuracy in invoicing.
- Company: Xalient is a global boutique focused on identity-driven security and secure networking.
- Benefits: Earn up to £50,000, enjoy a company bonus, and get an extra holiday for your birthday.
- Why this job: Join a dynamic team, grow your financial career, and make a real impact in a fast-paced environment.
- Qualifications: 3+ years in a billing role; strong analytical skills and attention to detail required.
- Other info: We value diversity and welcome applications from all backgrounds.
The predicted salary is between 36000 - 50000 £ per year.
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Company Description
Xalient is a global boutique specialising in the convergence of identity-driven security and secure networking. We help the world’s leading enterprises stay secure, connected, and ready for the future – bringing together deep technical expertise, business insight, and AI-powered innovation to solve the complex challenges of modern digital businesses.
Independent by design and driven by a passion for exceptional service, Xalient combines global reach with the agility and customer intimacy of a boutique provider. Our advisory, professional, and managed services teams operate across the UK, US, EMEA and Asia – delivering fast, tangible outcomes and long-term impact.
Xalient is trusted by forward-thinking enterprises to reduce risk, optimise performance, and navigate today’s digital complexity with confidence.
At this time, we are only considering candidates who have the right to work in the United Kingdom without the need for visa sponsorship, now or in the future.
Position:
Due to incredible growth, we are looking for an energetic, ambitious Billing Manager to join our team at Xalient in a newly created role. Reporting to the Finance Director, you will directly lead all aspects of customer billing.
This role requires a person who is commercially minded and confident, detail-oriented, performs at a high level of accuracy and efficiency, is well organized, and demonstrates ownership and initiative to accomplish goals. You must be an energetic team player who is eager to learn, contribute to the team and have a strong desire to exceed expectations and improve processes through automation.
This role is ideal for a candidate with at least 3 years+ experience, currently working in a Billing role, who is hungry to progress in their financial career and who has that entrepreneurial mentality to improve and develop existing processes. This is a hands-on role with the ability to grow a team in the future.
What you’ll be doing:
- Interface with Customer delivery teams, Sales/Account Managers and Sales Operations, Legal and multiple other internal departments to interpret and record contracts accurately for order entry and associated revenue recognition, as well as understanding the full commercial implications around delivery and customer requirements.
- Create invoices in Certinia (previously FFA) based on customer sales order information and contractual terms.
- Review the billing data against customer contract information for accuracy
- Maintain and update accurate customer information in all systems (Salesforce.com /Financial Force Billing Central)
- Generate KPI reports
- Triage and respond to customer inquiries, including invoice disputes, statements of account, and payment information
- Perform reconciliations of customer accounts and understand the historical flow of the customer transactions and invoicing history including any modifications of the contracts
- Successfully create billing schedules and billing analysis
- Update data which triggers monthly reporting
Requirements
What you’ll need:
- At least 3 years’ experience in a billing role, all industry backgrounds will be welcome
- Experience in recurring and non-recurring revenue model
- Solid grasp of reading and understanding contracts and the effort of terms and conditions
- Strong analytical skills (particularly MS Excel), exceptional organization and time management skills, and ability to work autonomously
- Exceptional organisation skills
- Ability to liasise with operational teams to obtain information to enable accurate and timely billing
- Ability to work in a fast-paced environment, entrepreneurial, results-oriented culture
Preferred Qualifications:
- BA/BS in Accounting, Business, Finance, Economics or other related degree
- Experience with financial force and Salesforce
- Experience with international accounting operations
Offer:
- Up to £45,000 – £50,000 (dependent on experience)
- Company bonus
- 1 day holiday for your birthday
Other information
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age.
Our Commitment to Diversity
Seniority level
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Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
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Job function
Finance and General Business
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Industries
IT Services and IT Consulting
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Billing Manager employer: Xalient
Contact Detail:
Xalient Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Manager
✨Tip Number 1
Familiarise yourself with Xalient's services and values. Understanding their focus on identity-driven security and secure networking will help you tailor your conversations and demonstrate how your skills align with their mission.
✨Tip Number 2
Prepare to discuss your experience with billing systems, particularly Certinia and Salesforce. Highlight any specific achievements or improvements you've made in previous roles that showcase your ability to enhance processes through automation.
✨Tip Number 3
Showcase your analytical skills by preparing examples of how you've used data to drive decisions in past billing roles. Be ready to explain how you manage accuracy and efficiency in high-pressure environments.
✨Tip Number 4
Demonstrate your team player mentality by sharing experiences where you've collaborated with cross-functional teams. Emphasise your communication skills and how they have helped resolve issues or improve billing processes.
We think you need these skills to ace Billing Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in billing roles, particularly focusing on your analytical skills and any experience with financial software like Certinia or Salesforce. Use keywords from the job description to align your skills with what Xalient is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to manage customer billing effectively and your desire to improve processes through automation.
Showcase Your Achievements: When detailing your previous roles, focus on quantifiable achievements. For example, mention how you improved billing accuracy or reduced processing time. This will help illustrate your impact in previous positions.
Prepare for Potential Questions: Think about common interview questions related to billing management, such as how you handle invoice disputes or ensure accuracy in billing. Prepare concise examples from your past experiences to demonstrate your problem-solving skills.
How to prepare for a job interview at Xalient
✨Know Your Numbers
As a Billing Manager, you'll need to demonstrate your strong analytical skills. Brush up on key metrics and KPIs relevant to billing and finance, and be prepared to discuss how you've used data to improve processes in your previous roles.
✨Understand the Company’s Services
Familiarise yourself with Xalient's offerings and how they impact billing. Understanding their identity-driven security and secure networking services will help you articulate how you can contribute to their financial operations.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding invoice disputes or customer inquiries. Think of specific examples from your past experience where you successfully resolved similar issues.
✨Showcase Your Team Spirit
Xalient values energetic team players. Be ready to share examples of how you've collaborated with other departments, such as sales or legal, to ensure accurate billing and customer satisfaction.
