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- Tasks: Provide first-level support for network and security services while troubleshooting issues.
- Company: Global boutique service provider based in Leeds with a focus on quality service.
- Benefits: Gain professional development opportunities and work in a hybrid environment.
- Why this job: Join a dynamic team and enhance your skills in networking and security.
- Qualifications: Knowledge of network fundamentals and strong communication skills required.
- Other info: Onsite presence in Leeds at least twice a week for collaboration.
The predicted salary is between 30000 - 42000 £ per year.
A global boutique service provider in Leeds is seeking a Support Engineer L1 to deliver first-level support for network and security services. You will troubleshoot issues, ensure service quality, and participate in professional development.
Ideal candidates have:
- Network fundamentals knowledge
- Excellent communication skills
This hybrid role requires onsite presence in Leeds at least twice weekly.
Hybrid Networking Support Engineer L1 in Leeds employer: Xalient Group
Contact Detail:
Xalient Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Networking Support Engineer L1 in Leeds
✨Tip Number 1
Get to know the company! Research their services and culture so you can tailor your conversations during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your troubleshooting skills! Since you'll be delivering first-level support, brush up on common network issues and how to resolve them. This will give you confidence when discussing your approach in interviews.
✨Tip Number 3
Network with current employees! Reach out on LinkedIn or attend industry events to connect with people in similar roles. They can provide insights and might even refer you, which is a great way to get your foot in the door.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're proactive and serious about joining our team.
We think you need these skills to ace Hybrid Networking Support Engineer L1 in Leeds
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your knowledge of network fundamentals in your application. We want to see how your skills align with the role, so don’t hold back on showcasing your technical know-how!
Communicate Clearly: Since excellent communication skills are key for this position, ensure your written application is clear and concise. We appreciate straightforward language that gets to the point—just like we do in our support services!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention why you’re excited about working with us at StudySmarter and how you can contribute to our team. Personal touches go a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy—just a few clicks and you’re done!
How to prepare for a job interview at Xalient Group
✨Know Your Networking Basics
Brush up on your network fundamentals before the interview. Be ready to discuss concepts like IP addressing, subnetting, and basic troubleshooting techniques. This will show that you have a solid foundation and are prepared for the technical aspects of the role.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, practice explaining technical concepts in simple terms. You might be asked to describe how you would troubleshoot a common network issue, so think about how you can convey your thought process clearly and effectively.
✨Prepare for Scenario-Based Questions
Expect questions that put you in real-world scenarios. For example, they might ask how you would handle a network outage. Think through your problem-solving approach and be ready to outline your steps logically, demonstrating your ability to think on your feet.
✨Understand the Company Culture
Research the global boutique service provider and their values. Knowing their approach to customer service and professional development can help you align your answers with what they’re looking for. It also shows genuine interest in the company, which can set you apart from other candidates.
