At a Glance
- Tasks: Join our team to enhance pension administration processes and drive efficiency.
- Company: XPS Group, a leading UK consultancy in pensions and insurance.
- Benefits: Competitive salary, flexible working, healthcare plans, and 25 days holiday.
- Other info: Dynamic environment with opportunities for professional growth and volunteering.
- Why this job: Make a real impact by improving client services and embracing innovation.
- Qualifications: Knowledge of pension administration and strong problem-solving skills required.
The predicted salary is between 40000 - 50000 £ per year.
At XPS Group we operate a hybrid/flexible working style. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, religion or belief.
As part of our Disability Confident pledge we run the ‘Offer an interview’ scheme at XPS. If you have a disability and meet the ‘essential criteria’ described in the person specification for the role being applied for, you are guaranteed an interview.
Access to the Disability Confident scheme simply requires you to (1) Show you meet the essential criteria described in the person specification, and (2) In the Offer an Interview Scheme section on our application form tick the box for "do you wish to be considered under the Guaranteed Interview Scheme?"
If you are successful in your application you undertake pre-employment checks which include: Right to Work confirmation, DBS Disclosure check, Qualification checks, Employment and/or educational references covering five years & Satisfactory credit check.
If you have any questions or require further assistance, please email recruitment@xpsgroup.com.
About XPS Group: XPS Group is a prominent and growing UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over 1,400 pension schemes and their sponsors. Our goal is to foster a workplace where diverse talents thrive.
About the Role: This is a Reading based team and therefore occasional visits to Reading office will be required. The Continuous Improvement Team supports the administration business by seeking ways to standardise and improve processes to drive efficiency. Our goal is to remove obstacles that stand in the way of providing excellent service to our clients, and to accelerate member self-service and digitisation. This role has been created as a result of additional responsibilities transferring into the team.
Key Responsibilities:
- Spending time with Pensions Administration and Payroll team members to understand and document current processes and future needs, using standard templates.
- Carrying out analysis of those requirements against the standard processes used in the XPS suite of products (Aurora, Alfresco PaaS, Pay, MyPension) and creating statement of needs, in conjunction with the business SME.
- Working with the Development team and SMEs to build solutions, based on statement of needs.
- Testing changes to the systems and processes to ensure they work for all users, including regression testing.
- Maintaining robust records of testing to satisfy audit requirements.
- Assisting with the roll-out of new system features and processes to the end users.
- Management of the letter and reporting suite in Aurora, working with other business areas to agree and test updates before rolling out to teams.
- Generating ideas for improvements to systems and processes.
- Identifying new providers to support new service requirements.
Your Profile:
Essential:
- Knowledge of pension administration for DB, DC, hybrid schemes.
- Excellent interpersonal skills: the ability to build rapport quickly and work with members of the Admin teams at all levels across the business.
- A proactive approach to change and a desire to build a deep understanding of how the XPS systems and processes operate.
- Flexibility - this is a varied role, and you will be asked to work on a number of different projects concurrently, with frequent deadlines.
- Confident working on own initiative, yet comfortable operating within a supportive team environment.
- Proven problem-solving skills, with the ability to analyse issues, identify root causes and develop practical solutions.
- Strong stakeholder management skills, with ability to build trust and influence.
- Confident in presenting information clearly and engagingly to a range of audiences.
Desirable:
- Experience in continuous improvement is an advantage.
- Awareness of digital engagement platforms would be beneficial.
- Any experience of testing - whether systems, processes or checking new ways of working - would be beneficial.
What We Offer:
Enjoy a competitive salary, annual discretionary bonus, and 25 days’ holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS.
How to Apply:
Interested candidates should submit applications below or contact recruitment@xpsgroup.com. Join XPS Group and contribute to a dynamic and inclusive workplace.
Equal Opportunity Statement:
XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees.
Eligibility:
Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, Employment or educational references, Satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees.
Pensions Administration - Continuous Improvement Analyst in Reading employer: Xafinity Consulting Ltd
XPS Group is an exceptional employer that champions a hybrid working model, fostering a culture of inclusivity and support for all employees. With a commitment to professional development and a range of benefits including competitive salaries, flexible holiday options, and opportunities for community engagement, XPS Group empowers its staff to thrive in a dynamic environment while contributing to meaningful improvements in pensions administration.
StudySmarter Expert Advice🤫
We think this is how you could land Pensions Administration - Continuous Improvement Analyst in Reading
✨Tip Number 1
Network like a pro! Reach out to current employees at XPS Group on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Continuous Improvement Analyst role.
✨Tip Number 2
Prepare for the interview by understanding the key responsibilities of the role. Brush up on your knowledge of pension administration and continuous improvement tools, so you can confidently discuss how your skills align with what XPS is looking for.
✨Tip Number 3
Showcase your problem-solving skills during the interview. Be ready to share examples of how you've tackled challenges in previous roles, especially those related to process improvements or stakeholder management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the XPS team and contributing to their mission.
We think you need these skills to ace Pensions Administration - Continuous Improvement Analyst in Reading
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Continuous Improvement Analyst role. Highlight your relevant experience in pensions administration and any continuous improvement projects you've been involved in. We want to see how you can bring value to our team!
Show Off Your Skills:Don’t hold back on showcasing your interpersonal and problem-solving skills. Use specific examples to demonstrate how you've built rapport with colleagues or tackled challenges in previous roles. This will help us see how you'd fit into our supportive team environment.
Be Clear and Concise:When writing your application, keep it clear and to the point. Avoid jargon and make sure your key achievements stand out. We appreciate straightforward communication, so let’s keep it simple and effective!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Xafinity Consulting Ltd
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of pension administration, especially for DB, DC, and hybrid schemes. Familiarise yourself with the specific processes and systems used by XPS Group, like Aurora and Alfresco PaaS, so you can speak confidently about how you can contribute to their continuous improvement efforts.
✨Show Off Your Interpersonal Skills
Since this role involves working closely with various teams, it's crucial to demonstrate your excellent interpersonal skills during the interview. Be ready to share examples of how you've built rapport and collaborated effectively in past roles, as this will show that you're a great fit for their team-oriented environment.
✨Be Proactive About Change
XPS Group values a proactive approach to change, so come prepared with ideas on how you can help improve processes. Think about any previous experiences where you've identified issues and implemented solutions, and be ready to discuss these during your interview.
✨Prepare for Stakeholder Management Questions
Given the importance of stakeholder management in this role, expect questions about how you've influenced and built trust with stakeholders in the past. Prepare specific examples that highlight your ability to present information clearly and engage different audiences, as this will showcase your communication skills.
