Pensions Administrator in Chelmsford

At XPS Group we operate a hybrid/flexible working style. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, religion or belief. As part of our Disability Confident pledge we run the ‘Offer an interview’ scheme at XPS. If you have a disability and meet the ‘essential criteria’ described in the person specification for the role being applied for, you are guaranteed an interview.

Access to the Disability Confident scheme simply requires you to (1) Show you meet the essential criteria described in the person specification, and (2) In the Offer an Interview Scheme section on our application form tick the box for 'do you wish to be considered under the Guaranteed Interview Scheme?' If you are successful in your application you undertake pre‑employment checks which include: Right to Work confirmation, DBS Disclosure check, Qualification checks, Employment and/or educational references covering five years & Satisfactory credit check.

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. As disability confident committed, we will support all applicants throughout the recruitment process. Each stage of the process is inclusive and offers reasonable adjustments where required. If you need the job description in an alternative format or would like us to do anything differently during the application process, please let us know.

Job details

• Basis: Full time
• Job category/type: XPS Administration
• Date posted: 22/04/2026
• Job reference: REQ003574
• Employment Type: Permanent, Full Time
• Grade: Associate Hybrid

About XPS Group

XPS Group is a prominent and growing UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over 1,400 pension schemes and their sponsors. Our goal is to foster a workplace where diverse talents thrive.

About the Role

This is a hybrid role with an office presence expected twice per week but will require more office time during the initial ‘settling in’ period. We are currently seeking a Pensions Administrator to join our team, providing top‑tier administration. Responsibilities include guiding team members, checking, verifying tasks, meeting deadlines, and ensuring compliance with pension laws. Strong communication and proactive support are essential.

Key Responsibilities

• Annual pension increase exercises for schemes supported by the team
• Production of annual benefit statements, Pension Savings Statements and SMPI statements (as required)
• Perform calculations – supporting Admin teams on some individual cases (automated and/or manual calculations)
• Produce/update information required for annual Scheme Returns for each scheme, including liaising with actuarial and investment colleagues as appropriate and clients
• Complete quarterly Accounting for Tax (AFT) returns
• Produce statistics for inclusion in Administration reports on a monthly/quarterly basis
• Submit data for member tracing exercises and undertake recommended follow‑up actions as required
• Run bulk processes, including Wake‑up packs, bulk leaver packs and client HR interface files
• Completing updates to the database to ensure that records are accurately maintained / data cleansing
• Produce data for scheme accounts packs and reconcile scheme membership
• Produce sample evidence of processes having been undertaken on various schemes, as required by AAF audits
• Monthly client billing
• Bespoke project work as directed by Administration Manager / Deputy Administration Manager
• Compliance with ISO and AAF accreditations
• Developing a basic knowledge and awareness of the clients and associated schemes we support.
• Working closely with the BAU admin teams in Chelmsford/London, also Accounts, Payroll and the Hub.
• Ensuring the accurate updating of time recording system for both chargeable and non‑chargeable activities and meeting required utilisation targets.
• Due to the changing nature of the business, the job holder may from time to time be required to undertake other activities of a similar nature that fall within their capabilities.

Your Profile

• Previous office‑based experience ideally gained within the financial services or pensions industry would be advantageous.
• This role is likely to appeal to individuals with up to 12 months experience although not exclusive as all applications will be considered on an individual basis.
• Able to demonstrate a basic awareness and/or knowledge of pensions industry.
• Able to demonstrate a numerical aptitude evidenced by work‑related experience or academic achievements as listed below.
• IT proficient, in particular Microsoft Word, Excel & Outlook.

Qualifications

• GCSEs in Maths and English (minimum grade B or equivalent).
• willingness to study for a relevant pensions qualification (e.g. CPC, DPC, RPC, APMI).
• Demonstrates a commitment to progressing a pensions administration career.
• A self‑motivated approach to professional and personal development.
• Flexible approach to work pressures.
• Developing technical pensions knowledge i.e. different pensions provisions available – DB/DC and CARE.
• Continues to seek ways of improving processes and procedures.
• Forming successful professional relationships both internally and externally.
• Successfully progressing professional pensions industry qualifications.
• Sharing knowledge with colleagues.

What We Offer

Enjoy a competitive salary, annual discretionary bonus, and 25 days’ holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS.

How to Apply

Interested candidates should submit applications via Apply Now option or contact recruitment@xpsplc.com for more information. Join XPS Group and contribute to a dynamic and inclusive workplace. XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees. Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, Employment or educational references, Satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees.