Administration Manager

Administration Manager

Reading Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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Xafinity Consulting Ltd

At a Glance

  • Tasks: Manage client relationships and oversee daily operations in pensions administration.
  • Company: Join XPS Group, a leading UK consulting firm in pensions and insurance.
  • Benefits: Enjoy flexible working, 25 days holiday, and a bonus scheme.
  • Why this job: Be part of a vibrant team that values diversity and supports your growth.
  • Qualifications: Experience in pensions administration and leadership is essential.
  • Other info: We offer inclusive recruitment processes and support for all applicants.

The predicted salary is between 36000 - 60000 £ per year.

At XPS Group we operate a hybrid/flexible working style. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, religion or belief. As part of our Disability Confident pledge we run the ‘Offer an interview’ scheme at XPS. If you have a disability and meet the ‘essential criteria’ described in the person specification for the role being applied for, you are guaranteed an interview. Access to the Disability Confident scheme simply requires you to (1) Show you meet the essential criteria described in the person specification, and (2) In the Offer an Interview Scheme section on our application form tick the box for \’do you wish to be considered under the Guaranteed Interview Scheme?\’ If you are successful in your application you undertake pre-employment checks which include: Right to Work confirmation, DBS Disclosure check, Qualification checks, Employment and/or educational references covering five years & Satisfactory credit check. If you have any questions or require further assistance, please email recruitment@xpsgroup.com The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.As disability confident committed, we will support all applicants throughout the recruitment process. Each stage of the process is inclusive and offers reasonable adjustments where required.If you need the job description in an alternative format or would like us to do anything differently during the application process, please let us know. Job details Contractual hours 36.25 Basis Full time Job category/type – XPS Administration Date posted 15/05/2025 Job reference REQ002939 Pensions Administration Manager – Master Trust Senior Consultant Reading Hybrid Full Time Permanent Ref: 002939 XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. At XPS, our vision is to create a vibrant place to work where difference is recognised as a strength and where talented people can flourish and achieve their highest potential . Our Pensions Administration business continues to grow and we are now looking for an experienced Pensions Administration Manager to join our vibrant Reading office with hybrid working. This is an exciting role and would most likely suit someone with previous experience in a similar pensions manager role from an administration background where they have gained knowledge and experience of team managing, workflow management and Defined Contributions (DC) pensions schemes. A FTSE 250 company, XPS combines expertise and insight with advanced technology and analytics to address the needs of over 1,400 pension schemes and their sponsoring employers on an ongoing and project basis. We undertake pensions administration for over one million members and provide advisory services to schemes and corporate sponsors in respect of schemes of all sizes, including 88 with assets over £1bn. We also provide wider ranging support to insurance companies in the life and bulk annuities sector. Our people drive our success and as an XPS employee you can bring your whole self to work – Everyone is treated equally and with respect. We will provide you with the support and training you need to grow and be at your very best. It’s about inclusion and diversity, ensuring all our people feel included, that they belong to XPS and that they’re happy. Above all, it’s about ensuring everyone has a voice and feels valued. Because they are. The Team Our award-winning pensions administration business puts scheme members at the heart of everything we do. Our services include scheme administration, first-time outsourcing, member communications and scam protection. As a Pensions Administration Manager with XP S you will: Overseeing day to day management of client relationships with trustees and corporate clients, and participation in trustee and client meetings. Full responsibility of total workflow designated for the team. Active participation in XPS Administration’s marketing initiatives, new business activities, attending new business pitches and company events. Seeking opportunities to generate additional income from existing client portfolio. Providing expert advice solutions to pensions queries and pensions consultative advice; keeping abreast of technical and legislative developments within the pensions industry. Taking responsibility for all aspects of admin billing, in conjunction with Operations Manager and/or Client Manager. Overseeing the project management of annual and ad-hoc projects. Leading non-client activities, conducting internal audits, being alert to potential improvements in pensions administration processes, quality improvement and implementing changes. Formal staff management responsibilities including areas such as; conducting appraisals, setting individual and team objectives, handling HR, performance management issues and recruitment related activities as and where required. Mentoring, training, coaching and developing of pensions administration team members. Ensuring adherence to company policies and working procedures. Forging strong working relationships with other departments/teams both internal and external to the Company in order to provide a total service to our clients. e.g. Pensions Accounts, Payroll, Administration Consulting and Business Support. Your profile Previous pensions administration experience of Defined Contributions. Thorough knowledge of pensions legislation framework and demonstrable ability to remain informed of changes to the framework. Previous supervisory, leadership and management experience including performance monitoring, appraisals, recruitment etc. Third party pensions administration experience preferred, although strong all round experience within an in house pensions department, which is not purely process driven will be considered. Previous presentational experience is desirable to assist with client pitches, trustee meetings and account development activities. Able to demonstrate a numerical aptitude evidenced by work related experience or academic achievements as listed below. Previous project management experience would be required to perform pension administration project based work. IT proficient, in Microsoft Word, Excel, Outlook & PowerPoint. We offer an attractive reward package, typical benefits can include: Participation inannual discretionary Bonus Scheme 25 days holiday plus flexibility to buy or sell holiday Flexible Bank holidays Flexible Benefits Scheme to support you in and out of work, helping you look after you and your family covering Security & Protection, Health & Wellbeing, Lifestyle Life Assurance cover, four times basic salary XPS Rewards (offersHigh Streetdiscounts and savings from retailers and services providers as well as offers available via phone) Employee Assistance Programme for you and your household Access to a digital GP service Paid volunteering day when participating in Company organised events Staff referral scheme when you introduce a friend to XPS What next: If you feel XPS could be the next step on your career ladder, please apply directly via the links provided and we look forward to learning more about you. We will consider all applicants and respond swiftly. Please discuss with the recruitment team, via phone or email, if you require any adjustments to the recruitment process. For example, we can provide materials in an alternative format, or give you extra time in interviews or tests. If you do not feel ready to apply or still have questions, please email us by clicking here The successful candidate will need to demonstrate the following requirements: Right to Work confirmation Employment or educational references covering five years Satisfactory credit check We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation. Please note we reserve the right to close our vacancies early and we only accept CVs direct from candidates or our preferred supplier list. XPS try wherever possible to respond to all applicants if for any reason you have not heard from us within 28 days of your application, please assume you have been unsuccessful on this occasion. #J-18808-Ljbffr

Administration Manager employer: Xafinity Consulting Ltd

At XPS Group, we pride ourselves on fostering a vibrant and inclusive work environment where every employee is valued and encouraged to reach their full potential. Our Reading office offers a hybrid working model, competitive benefits including a discretionary bonus scheme, and ample opportunities for professional growth, making it an excellent place for those seeking a meaningful career in pensions administration.
Xafinity Consulting Ltd

Contact Detail:

Xafinity Consulting Ltd Recruiting Team

recruitment@xpsgroup.com

StudySmarter Expert Advice 🤫

We think this is how you could land Administration Manager

✨Tip Number 1

Familiarise yourself with the latest trends and changes in pensions legislation. This knowledge will not only help you in interviews but also demonstrate your commitment to staying informed in a rapidly evolving field.

✨Tip Number 2

Network with professionals in the pensions administration sector. Attend industry events or webinars to connect with potential colleagues and learn more about the company culture at XPS Group.

✨Tip Number 3

Prepare to discuss your leadership and management experiences in detail. Think of specific examples where you've successfully managed teams or projects, as this will be crucial for the Administration Manager role.

✨Tip Number 4

Showcase your IT proficiency during the interview. Be ready to discuss how you've used tools like Microsoft Excel and PowerPoint in your previous roles, especially in relation to data analysis and presentations.

We think you need these skills to ace Administration Manager

Pensions Administration Knowledge
Team Management
Workflow Management
Defined Contributions (DC) Expertise
Client Relationship Management
Project Management
Performance Monitoring
Appraisal Conducting
Recruitment Experience
Technical and Legislative Awareness in Pensions
Numerical Aptitude
IT Proficiency in Microsoft Office Suite
Presentation Skills
Internal Audit Experience
Process Improvement

Some tips for your application 🫡

Understand the Job Requirements: Carefully read through the job description for the Administration Manager role at XPS Group. Make sure you understand the essential criteria and responsibilities outlined, as this will help you tailor your application effectively.

Tailor Your CV: Customise your CV to highlight relevant experience in pensions administration, team management, and project management. Use specific examples that demonstrate your skills and achievements related to the job requirements.

Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are a great fit for the role. Mention your understanding of the pensions industry and how your previous experience aligns with the responsibilities of the Administration Manager position.

Highlight Your Commitment to Diversity and Inclusion: Since XPS Group values diversity and inclusion, consider mentioning any relevant experiences or perspectives that showcase your commitment to these principles. This could include past roles where you promoted inclusivity or worked with diverse teams.

How to prepare for a job interview at Xafinity Consulting Ltd

✨Know Your Pensions Legislation

Make sure you brush up on your knowledge of pensions legislation and any recent changes. Being able to discuss these confidently will show that you're not only experienced but also proactive in staying informed.

✨Demonstrate Leadership Skills

Prepare examples of your previous supervisory and management experiences. Highlight how you've successfully led teams, conducted appraisals, and managed performance issues, as these are key aspects of the role.

✨Showcase Your Project Management Experience

Be ready to discuss specific projects you've managed in the past. Explain your approach to project management and how you ensured successful outcomes, as this will be crucial for the role.

✨Engage with Client Relationship Management

Think about your experience in managing client relationships. Prepare to share examples of how you've built strong relationships with clients and trustees, and how you've handled meetings effectively.

Administration Manager
Xafinity Consulting Ltd
Location: Reading
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