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- Tasks: Maintain IT hardware and services across school sites while solving technical issues.
- Company: Join a supportive educational environment in Slough.
- Benefits: Competitive salary, full-time role, and opportunities for professional growth.
- Why this job: Make a difference in education by enhancing ICT provisions for students and staff.
- Qualifications: 2+ years of experience in IT, excellent customer service, and Office 365 skills.
- Other info: Dynamic role with a focus on teamwork and problem-solving.
The predicted salary is between 27000 - 32000 £ per year.
Are you looking for a new exciting opportunity working as an ICT Technician to be based in Slough? You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as supporting the school in improving the standard of their ICT provisions. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.
Main Duties of the Role:
- Settle and manage any technical issues that impact the operations by providing efficient technical solutions.
- Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations.
- Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware).
Your Skills and Experience:
- 2+ years’ similar experience ideally within education.
- Excellent customer service and communication skills.
- High level knowledge of common user applications and skilled in using Office 365.
- Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolving technical problems.
Salary: £27,000-£32,000 per annum, depending on experience.
IT Technician in Slough employer: Xact Placements
Contact Detail:
Xact Placements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician in Slough
✨Tip Number 1
Network, network, network! Reach out to your contacts in the education sector and let them know you're on the lookout for an ICT Technician role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on common technical questions related to IT hardware and services. We recommend practising your responses with a friend or even in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your customer service skills during interviews. Remember, as an ICT Technician, you'll be supporting users, so highlight any past experiences where you've successfully resolved issues or helped others with tech problems.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles like this one. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace IT Technician in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with IT hardware and services, especially in an educational setting. We want to see how your skills match the role, so don’t be shy about showcasing your customer service and technical support abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the ICT Technician role and how your background makes you a perfect fit. We love seeing genuine enthusiasm for the position!
Showcase Relevant Experience: When detailing your work history, focus on your 2+ years of experience in similar roles. Highlight specific examples where you’ve solved technical issues or improved ICT provisions, as this will resonate with us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Xact Placements
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around common user applications and networking software. Be ready to discuss your experience with installing and repairing computers, as well as troubleshooting issues. This will show that you’re not just familiar with the tech but can also handle real-world problems.
✨Show Off Your Customer Service Skills
Since this role involves supporting users, it’s crucial to demonstrate your excellent customer service skills. Think of examples where you’ve helped someone solve a tech issue or improved their experience with IT. This will highlight your ability to communicate effectively and provide support in a school environment.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a major technical failure during a class. Prepare by thinking through how you would approach these scenarios, focusing on your problem-solving skills and ability to stay calm under pressure. This will show that you can think on your feet and manage stress.
✨Research the School's ICT Provisions
Before the interview, take some time to research the school and its current ICT provisions. Understanding their existing systems and any potential areas for improvement will allow you to tailor your answers and show genuine interest in helping them enhance their IT services.
