At a Glance
- Tasks: Resolve complex IT issues and support client infrastructure in a dynamic environment.
- Company: Established MSP in Oxford with a strong reputation for client service.
- Benefits: Competitive salary, professional development, and a supportive team culture.
- Other info: Opportunity to work across Windows, Mac, and Linux environments.
- Why this job: Join a client-facing role where you can make a real difference in IT support.
- Qualifications: 5+ years of hands-on IT support experience; MSP experience is a plus.
The predicted salary is between 40000 - 50000 £ per year.
Xact Placements is recruiting a 3rd Line Support Engineer for an established MSP in Oxford.
You will resolve complex IT issues, support client infrastructure, and participate in structured change delivery.
The role is client-facing, with responsibilities spanning escalation, root-cause analysis, and end-to-end ticket ownership.
Ideal candidates have 5+ years of hands-on IT support, MSP experience is advantageous, and you will support Windows, Mac, and Linux environments with Power Shell
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Senior 3rd Line IT Engineer - MSP, Client-Facing in Oxford employer: Xact Placements
Join a dynamic and innovative team at our established Managed Service Provider in Oxford, where we prioritise employee growth and development. We offer a collaborative work culture that values your expertise and encourages continuous learning, alongside competitive benefits and a supportive environment for tackling complex IT challenges. With a focus on client satisfaction and cutting-edge technology, this role provides a meaningful opportunity to make a real impact in the IT landscape.
