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- Tasks: Maintain IT hardware and services, solving technical issues in a school environment.
- Company: Join a supportive school community in High Wycombe.
- Benefits: Competitive salary, full-time role, and opportunities for professional growth.
- Why this job: Make a difference in education by enhancing ICT provisions for students and staff.
- Qualifications: 3+ years of experience in ICT, excellent customer service, and Office 365 skills.
- Other info: Dynamic role with a focus on improving technology in education.
The predicted salary is between 30000 - 35000 £ per year.
Are you looking for a new exciting opportunity working as a Senior ICT Technician to be based in High Wycombe? You will be responsible for the maintenance of all IT Hardware and Services at a school, as well as supporting them in improving the standard of their ICT provisions. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.
Main Duties of the Role:
- Settle and manage any technical issues that impact the operations by providing efficient technical solutions.
- Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations.
- Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware).
Your Skills and Experience:
- 3+ years’ similar experience ideally within education.
- Excellent customer service and communication skills.
- High level knowledge of common user applications and skilled in using Office 365.
- Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolving technical problems.
Salary: £30,000-£35,000 per annum, depending on experience.
Senior ICT Technician in High Wycombe employer: Xact Placements
Contact Detail:
Xact Placements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior ICT Technician in High Wycombe
✨Tip Number 1
Network, network, network! Reach out to your contacts in the education sector and let them know you're on the lookout for a Senior ICT Technician role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on common technical questions related to IT hardware and services. We recommend practising your responses to scenarios where you've solved technical issues in the past, as this will showcase your problem-solving skills.
✨Tip Number 3
Don’t forget to highlight your customer service skills during interviews! As a Senior ICT Technician, you'll be supporting staff and students, so showing that you can communicate effectively and provide excellent support is key.
✨Tip Number 4
Apply through our website for the best chance of landing the job! We make it easy for you to showcase your skills and experience directly to employers looking for someone just like you.
We think you need these skills to ace Senior ICT Technician in High Wycombe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in ICT, especially in educational settings. We want to see how your skills match the job description, so don’t be shy about showcasing your technical prowess and customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting schools with their ICT needs. We love seeing genuine enthusiasm, so let your personality come through while keeping it professional.
Showcase Relevant Experience: When detailing your past roles, focus on your achievements related to IT hardware maintenance and support. We’re looking for specific examples of how you’ve solved technical issues or improved ICT provisions in previous positions.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Xact Placements
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around the hardware and software you'll be working with. Be ready to discuss your experience with installations, repairs, and troubleshooting, as this will show your potential employer that you're the right fit for maintaining their ICT provisions.
✨Show Off Your Customer Service Skills
Since this role involves supporting users, it's crucial to demonstrate your excellent customer service skills. Prepare examples of how you've effectively communicated with non-technical staff or students in the past, and how you resolved their issues. This will highlight your ability to make tech accessible to everyone.
✨Prepare for Scenario Questions
Expect scenario-based questions where you might need to solve a technical problem on the spot. Practise explaining your thought process clearly and concisely. This will not only showcase your problem-solving skills but also your ability to communicate complex ideas simply.
✨Research the School's ICT Environment
Take some time to research the specific school and its current ICT setup. Understanding their existing systems and any challenges they face will allow you to tailor your responses and show genuine interest in improving their ICT provisions. It’ll also help you ask insightful questions during the interview.
