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- Tasks: Provide remote and onsite IT support to local clients and resolve technical issues.
- Company: Exciting tech company based near Aldershot with a focus on client satisfaction.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a difference in clients' tech experiences.
- Qualifications: 2+ years of IT support experience and knowledge of Microsoft systems.
- Other info: Driving license required; certifications are a plus!
The predicted salary is between 30000 - 42000 £ per year.
Are you looking for a new exciting opportunity working as an IT Support Engineer to be based near Aldershot?
Main Duties of the Role:
- Provide both remote and onsite support to a variety of local clients
- Keep clients up-to-date on any issues
- Resolve hardware and software faults
- Installing and configuring computer operating systems and applications
- Manage client expectations and adhere to support SLA’s
Your Skills and Experience:
- 2+ years’ experience providing IT support
- Microsoft Desktops and Windows Server
- Active Directory
- Office 365
- Basic networking knowledge
- Driving license and own vehicle essential
- Any certifications are a bonus
IT Support Engineer in Aldershot employer: Xact Placements
Contact Detail:
Xact Placements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer in Aldershot
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who might know about openings for IT Support Engineers. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. Think about how you’d handle specific hardware or software issues, and be ready to share your past experiences. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your certifications! If you’ve got any relevant qualifications, make sure to mention them during interviews. They can really set you apart from other candidates and show that you’re committed to your professional development.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace IT Support Engineer in Aldershot
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support. We want to see how your skills with Microsoft Desktops, Windows Server, and Office 365 shine through!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've resolved hardware and software issues in the past. We love seeing candidates who can think on their feet and manage client expectations effectively.
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so make sure you get to the point while still showcasing your personality and enthusiasm for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Xact Placements
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Desktops, Windows Server, and Office 365. Be ready to discuss your experience with these systems and any troubleshooting you've done in the past. It’s a great way to show that you’re not just familiar with the tech but can also handle real-world issues.
✨Showcase Your Problem-Solving Skills
Prepare some examples of how you've resolved hardware and software faults in previous roles. Think about specific challenges you faced and how you overcame them. This will demonstrate your ability to think on your feet and manage client expectations effectively.
✨Familiarise Yourself with Client Communication
Since you'll be keeping clients updated on issues, practice how you would explain technical problems in simple terms. Being able to communicate clearly and effectively is key, so consider role-playing with a friend to refine your approach.
✨Certifications Can Give You an Edge
If you have any relevant certifications, make sure to highlight them during the interview. Even if they’re not required, they can set you apart from other candidates. If you don’t have any yet, consider mentioning any plans to pursue them in the future.
