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For Companies At a Glance
- Tasks: Maintain IT hardware and services across school sites while solving technical issues.
- Company: Join a supportive educational environment in Buckinghamshire.
- Benefits: Competitive salary, full-time role, and opportunities for professional growth.
- Why this job: Make a difference in education by enhancing ICT provisions for students and staff.
- Qualifications: 2+ years of experience in ICT, excellent customer service, and Office 365 skills.
- Other info: Full-time position with enhanced DBS and safeguarding checks.
Are you looking for a new exciting opportunity working as an ICT Technician to be based in Buckinghamshire?
Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.
You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as well as supporting the school in improving the standard of their ICT provisions.
This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.
Main Duties of the Role
* Settle and manage any technical issues that impact the operations by providing efficient technical solutions.
* Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations.
* Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware).
Your Skills and Experience
* 2+ years’ similar experience ideally within education
* Excellent customer service and communication skills
* High level knowledge of common user applications and skilled in using Office 365.
* Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolve technical problems.
Salary
* £26,000-£31,000 per annum, depending on experience
ICT Technician employer: Xact Placements Ltd
Contact Detail:
Xact Placements Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Technician
✨Tip Number 1
Network, network, network! Reach out to your contacts in the education sector and let them know you're on the lookout for an ICT Technician role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on common technical questions related to IT hardware and services. We recommend practising your responses with a friend or even in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your customer service skills during interviews. Remember, as an ICT Technician, you'll be supporting users, so highlight any past experiences where you've helped others solve tech issues.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace ICT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ICT Technician role. Highlight your relevant experience, especially in education, and showcase your technical skills with specific examples. We want to see how you can bring value to our team!
Show Off Your Customer Service Skills: Since this role involves supporting users, it's crucial to demonstrate your excellent customer service and communication skills. Share instances where you've successfully resolved issues or helped others with tech problems. We love a good story!
Be Clear and Concise: When writing your application, keep it clear and concise. Avoid jargon unless it's necessary, and make sure your points are easy to understand. We appreciate straightforward communication, just like you would use when helping someone with their tech troubles.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Xact Placements Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around common user applications and networking software. Be ready to discuss your experience with installing and repairing computers, as well as troubleshooting issues. This will show that you're not just familiar with the tech but can also handle real-world problems.
✨Show Off Your Customer Service Skills
Since this role involves supporting school staff and students, highlight your excellent communication skills. Prepare examples of how you've provided great customer service in previous roles, especially in an educational setting. This will demonstrate that you can effectively communicate technical solutions to non-technical users.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific technical issues or scenarios. Think about past experiences where you resolved a problem efficiently. Practising these responses will help you articulate your thought process during the interview.
✨Research the School's ICT Needs
Take some time to research the school and its current ICT provisions. Understanding their specific needs and challenges will allow you to tailor your answers and show that you're genuinely interested in helping them improve their ICT services.
