At a Glance
- Tasks: Maintain IT hardware and services across school sites while solving technical issues.
- Company: Join a supportive educational environment in Watford.
- Benefits: Competitive salary, full-time role, and opportunities for professional growth.
- Why this job: Make a difference in education by enhancing ICT provisions for students and staff.
- Qualifications: 2+ years of experience in IT, excellent customer service, and Office 365 skills.
- Other info: Dynamic role with a focus on improving technology in schools.
The predicted salary is between 22000 - 37000 Β£ per year.
Are you looking for a new exciting opportunity working as an ICT Technician to be based in Watford? You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as supporting the school in improving the standard of their ICT provisions. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.
Main Duties of the Role:
- Settle and manage any technical issues that impact the operations by providing efficient technical solutions.
- Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations.
- Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware).
Your Skills and Experience:
- 2+ years similar experience ideally within education.
- Excellent customer service and communication skills.
- High level knowledge of common user applications and skilled in using Office 365.
- Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolving technical problems.
Salary: Β£26,000-Β£31,000 per annum, depending on experience.
IT Technician in Watford employer: XACT PLACEMENTS LIMITED
Contact Detail:
XACT PLACEMENTS LIMITED Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land IT Technician in Watford
β¨Tip Number 1
Network, network, network! Reach out to your contacts in the education sector and let them know you're on the lookout for an ICT Technician role. You never know who might have a lead or can put in a good word for you.
β¨Tip Number 2
Prepare for interviews by brushing up on common technical questions related to IT hardware and software. We recommend practising your answers with a friend or even in front of the mirror to boost your confidence.
β¨Tip Number 3
Show off your problem-solving skills! During interviews, be ready to discuss specific examples of how you've tackled technical issues in the past. This will demonstrate your ability to handle the challenges of the role.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace IT Technician in Watford
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience with IT hardware and services, especially in an educational setting. We want to see how your skills match the role, so donβt be shy about showcasing your technical prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre passionate about supporting schools and improving their ICT provisions. Let us know what makes you the perfect fit for our team.
Show Off Your Customer Service Skills: Since this role involves a lot of interaction with users, make sure to highlight your excellent customer service and communication skills. We love candidates who can solve problems while keeping a friendly attitude!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from us!
How to prepare for a job interview at XACT PLACEMENTS LIMITED
β¨Know Your Tech Inside Out
Make sure you brush up on your knowledge of common user applications and networking software. Be ready to discuss your experience with installation, repair, and troubleshooting of various IT hardware, especially in an educational setting.
β¨Show Off Your Customer Service Skills
Since this role involves supporting school staff and students, highlight your excellent communication skills. Prepare examples of how you've successfully resolved technical issues while maintaining a positive attitude and providing great customer service.
β¨Prepare for Technical Questions
Expect to face some technical questions during the interview. Review common problems that arise in IT support and think through your problem-solving process. Being able to articulate your thought process will impress the interviewers.
β¨Demonstrate Your Passion for Education
Since the role is within a school environment, express your enthusiasm for improving ICT provisions in education. Share any relevant experiences or ideas you have about enhancing technology use in schools, showing that youβre not just technically skilled but also genuinely interested in the field.