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- Tasks: Support schools by maintaining IT hardware and resolving technical issues.
- Company: Join a dynamic educational environment in Watford.
- Benefits: Competitive salary, full-time role, and opportunities for professional growth.
- Why this job: Make a difference in education while enhancing your tech skills.
- Qualifications: 2+ years of IT support experience and strong communication skills.
- Other info: Exciting opportunity to work with diverse technology in a supportive setting.
The predicted salary is between 26000 - 31000 £ per year.
Are you looking for a new exciting opportunity working as an ICT Technician to be based in Watford? You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as supporting the school in improving the standard of their ICT provisions. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.
Main Duties of the Role:
- Settle and manage any technical issues that impact the operations by providing efficient technical solutions.
- Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations.
- Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware).
Your Skills and Experience:
- 2+ years’ similar experience ideally within education.
- Excellent customer service and communication skills.
- High level knowledge of common user applications and skilled in using Office 365.
- Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolving technical problems.
Salary: £26,000-£31,000 per annum, depending on experience.
IT Support Engineer in Watford employer: XACT PLACEMENTS LIMITED
Contact Detail:
XACT PLACEMENTS LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer in Watford
✨Tip Number 1
Network, network, network! Reach out to your connections in the education sector or IT community. You never know who might have a lead on that perfect ICT Technician role. Plus, personal recommendations can really make you stand out!
✨Tip Number 2
Prepare for those technical interviews! Brush up on your troubleshooting skills and be ready to demonstrate how you’d handle common issues. We all know that practical knowledge is key, so think of real-life examples from your past experience.
✨Tip Number 3
Don’t forget to showcase your customer service skills! As an IT Support Engineer, you’ll be dealing with users who may not be tech-savvy. Highlight your ability to communicate complex solutions in simple terms during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Support Engineer in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support, especially in educational settings. We want to see how your skills match the job description, so don’t be shy about showcasing your customer service and technical problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting ICT in schools and how your background makes you the perfect fit for this role. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your Technical Skills: Be specific about your technical skills in your application. Mention your experience with Office 365, hardware installations, and any troubleshooting you've done. We love seeing candidates who can clearly demonstrate their expertise!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at XACT PLACEMENTS LIMITED
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of common user applications, especially Office 365. Be ready to discuss how you've tackled technical issues in the past and share specific examples of installations or repairs you've managed.
✨Show Off Your Customer Service Skills
Since this role involves supporting users, it's crucial to demonstrate your excellent communication skills. Prepare to talk about times when you've provided outstanding customer service, especially in a tech support context.
✨Familiarise Yourself with the School Environment
Research the specific ICT provisions of the school you're interviewing for. Understanding their current setup and any challenges they might face will help you tailor your responses and show that you're genuinely interested in improving their IT services.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you'd handle specific technical problems. Think through some common issues that arise in educational settings and be ready to outline your approach to diagnosing and resolving them efficiently.
