Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Maintain IT hardware and services across school sites while solving technical issues.
- Company: Join a supportive educational environment in Slough.
- Benefits: Competitive salary, full-time role, and opportunities for professional growth.
- Other info: Dynamic role with a focus on teamwork and problem-solving.
- Why this job: Make a difference in education by enhancing ICT provisions for students and staff.
- Qualifications: 2+ years of experience in IT, excellent customer service, and Office 365 skills.
The predicted salary is between 27000 - 32000 £ per year.
Are you looking for a new exciting opportunity working as an ICT Technician to be based in Slough? You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as supporting the school in improving the standard of their ICT provisions. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.
Main Duties of the Role:
- Settle and manage any technical issues that impact the operations by providing efficient technical solutions.
- Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations.
- Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware).
Your Skills and Experience:
- 2+ years’ similar experience ideally within education.
- Excellent customer service and communication skills.
- High level knowledge of common user applications and skilled in using Office 365.
- Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolving technical problems.
Salary: £27,000-£32,000 per annum, depending on experience.
IT Technician - Slough employer: Xact Placements Limited
Contact Detail:
Xact Placements Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician - Slough
✨Tip Number 1
Network, network, network! Reach out to your contacts in the education sector and let them know you're on the lookout for an IT Technician role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on common technical questions related to hardware and software troubleshooting. We recommend practising with a friend or even in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your customer service skills during interviews. Remember, as an ICT Technician, you'll be supporting users, so demonstrating your ability to communicate effectively and solve problems is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace IT Technician - Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience relevant to the IT Technician role. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your technical know-how and customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. We love seeing enthusiasm and a bit of personality, so let us know what excites you about working with us.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We’re all about finding efficient solutions, so share any experiences where you’ve successfully resolved problems or improved processes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Xact Placements Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around common user applications and networking software. Be ready to discuss your experience with installing and repairing computers, as well as troubleshooting issues. This will show that you’re not just familiar with the tech but can also handle real-world problems.
✨Show Off Your Customer Service Skills
Since this role involves supporting users, it’s crucial to demonstrate your excellent customer service skills. Think of examples where you’ve helped someone solve a tech issue or improved their experience with IT. This will highlight your ability to communicate effectively and provide support in a school environment.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like how you would handle a major technical failure during a school event. Practise your responses to these scenarios, focusing on your problem-solving process and how you would communicate with staff and students during the crisis.
✨Research the School's ICT Provisions
Take some time to learn about the specific ICT provisions at the school you’re interviewing for. Understanding their current setup and any challenges they might face will allow you to tailor your answers and show that you’re genuinely interested in improving their IT services.