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- Tasks: Manage IT hardware and services, solving technical issues across school sites.
- Company: Join a supportive educational environment in Slough.
- Benefits: Competitive salary, full-time role, and opportunities for professional growth.
- Other info: Dynamic role with a focus on teamwork and problem-solving.
- Why this job: Make a difference in education by enhancing ICT provisions for students.
- Qualifications: 2+ years of IT support experience and excellent customer service skills.
The predicted salary is between 27000 - 32000 £ per year.
Are you looking for a new exciting opportunity working as an ICT Technician to be based in Slough? You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as contributing to improving the standard of their ICT provisions. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.
Main Duties of the Role:
- Settle and manage any technical issues that impact the operations by providing efficient technical solutions.
- Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations.
- Complete a wide range of technical duties related to the computer network and desktop services, first in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware).
Your Skills and Experience:
- 2+ years’ similar experience ideally within education.
- Excellent customer service and communication skills.
- High level knowledge of common user applications and skilled in using Office 365.
- Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolving technical problems.
Salary: £27,000-£32,000 per annum, depending on experience.
IT Support Engineer in Slough employer: Xact Placements Limited
Contact Detail:
Xact Placements Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer in Slough
✨Tip Number 1
Network like a pro! Attend local tech meetups or workshops in Slough to connect with other IT professionals. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects and technical solutions you've implemented. This will give potential employers a clear idea of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you would troubleshoot specific issues, as this will demonstrate your problem-solving skills and technical knowledge during the interview.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace IT Support Engineer in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support, especially in educational settings. We want to see how your skills match the job description, so don’t be shy about showcasing your customer service and technical problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm for the position and the impact you can make.
Showcase Relevant Skills: Be sure to mention your proficiency with Office 365 and any other relevant software. We’re looking for someone who can hit the ground running, so highlight your technical skills and any experience with hardware maintenance and installation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Xact Placements Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of common user applications and networking software. Be ready to discuss your experience with troubleshooting and repairing hardware, as well as any specific systems you've worked with in the past.
✨Show Off Your Customer Service Skills
Since this role involves a lot of interaction with users, be prepared to share examples of how you've provided excellent customer service in previous positions. Think about times when you resolved issues effectively and kept users informed throughout the process.
✨Prepare for Technical Questions
Expect to face some technical questions during the interview. Brush up on your problem-solving skills and be ready to walk through how you would handle specific technical issues that might arise in a school environment.
✨Demonstrate Your Passion for Education
Since the role is within an educational setting, show your enthusiasm for supporting schools and enhancing their ICT provisions. Share any relevant experiences or ideas you have for improving IT services in an educational context.