Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage IT hardware and services, solving technical issues across school sites.
- Company: Join a supportive educational environment in Slough.
- Benefits: Competitive salary, full-time role, and opportunities for professional growth.
- Why this job: Make a difference in education by enhancing ICT provisions for students.
- Qualifications: 2+ years of experience in IT support, excellent customer service skills.
- Other info: Dynamic role with a focus on teamwork and problem-solving.
The predicted salary is between 22700 - 33700 £ per year.
Are you looking for a new exciting opportunity working as an ICT Technician to be based in Slough? You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as contributing to improving the standard of their ICT provisions. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.
Main Duties of the Role:
- Settle and manage any technical issues that impact the operations by providing efficient technical solutions.
- Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations.
- Complete a wide range of technical duties related to the computer network and desktop services, first in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware).
Your Skills and Experience:
- 2+ years’ similar experience ideally within education.
- Excellent customer service and communication skills.
- High level knowledge of common user applications and skilled in using Office 365.
- Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolving technical problems.
Salary: £27,000-£32,000 per annum, depending on experience.
IT Support Engineer in Slough employer: XACT PLACEMENTS LIMITED
Contact Detail:
XACT PLACEMENTS LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector and let them know you're on the hunt for an IT Support Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your technical skills and be ready to discuss how you've tackled issues in the past. We recommend practising common interview questions related to IT support, so you can showcase your problem-solving abilities with confidence.
✨Tip Number 3
Show off your customer service skills! In your conversations with potential employers, highlight your experience in providing excellent support to users. Remember, it's not just about fixing tech issues; it's about making sure everyone feels supported and valued.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like this one. Plus, you'll get access to resources that can help you stand out from the crowd. Don't miss out on your chance to land that dream job!
We think you need these skills to ace IT Support Engineer in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support, especially in educational settings. We want to see how your skills match the job description, so don’t be shy about showcasing your customer service and technical problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support in schools and how you can contribute to improving their ICT provisions. Keep it friendly and professional – we love a personal touch!
Show Off Your Technical Skills: In your application, be sure to mention your familiarity with Office 365 and any other relevant software or hardware. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at XACT PLACEMENTS LIMITED
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around common user applications and Office 365. Be ready to discuss your experience with hardware installations and troubleshooting, as this will show that you're not just familiar with the tech but can also handle real-world issues.
✨Show Off Your Customer Service Skills
Since this role involves a lot of interaction with users, be prepared to share examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved a technical issue for someone and how you communicated effectively to ensure they felt supported.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to IT support. For instance, how would you handle a situation where multiple users are experiencing the same technical issue? Practising your responses to these scenarios can help you articulate your problem-solving skills during the interview.
✨Research the School's ICT Provisions
Take some time to learn about the school's current ICT provisions and any recent changes or challenges they might be facing. This will not only help you tailor your answers but also demonstrate your genuine interest in improving their IT services.
