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- Tasks: Maintain IT hardware and services across school sites while solving technical issues.
- Company: Join a supportive educational environment in Slough.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Other info: Dynamic role with a focus on improving technology in schools.
- Why this job: Make a difference in education by enhancing ICT provisions for students and staff.
- Qualifications: 2+ years of experience in ICT, excellent customer service, and Office 365 skills.
The predicted salary is between 27000 - 32000 £ per year.
Are you looking for a new exciting opportunity working as an ICT Technician to be based in Slough? You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as supporting the school in improving the standard of their ICT provisions. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.
Main Duties of the Role
- Settle and manage any technical issues that impact the operations by providing efficient technical solutions.
- Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations.
- Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware).
Your Skills and Experience
- 2+ years’ similar experience ideally within education.
- Excellent customer service and communication skills.
- High level knowledge of common user applications and skilled in using Office 365.
- Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolving technical problems.
Salary
£27,000-£32,000 per annum, depending on experience.
ICT Technician - Full Time in Slough employer: Xact Placements Limited
Contact Detail:
Xact Placements Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Technician - Full Time in Slough
✨Tip Number 1
Network, network, network! Reach out to your contacts in the education sector and let them know you're on the lookout for an ICT Technician role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on common technical questions related to IT hardware and software. We recommend practising your responses with a friend or even in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your customer service skills during interviews. Remember, as an ICT Technician, you'll be supporting users, so highlight any past experiences where you've successfully resolved issues or helped others with tech problems.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace ICT Technician - Full Time in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as an ICT Technician, especially in educational settings. We want to see how your skills match the job description, so don’t be shy about showcasing your technical prowess and customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting schools with their ICT needs. We love seeing enthusiasm, so let us know what excites you about this role and how you can contribute to our team.
Showcase Relevant Experience: When detailing your work history, focus on your 2+ years of experience in similar roles. Highlight specific examples where you’ve solved technical issues or improved ICT provisions. We’re looking for real-life stories that demonstrate your skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Xact Placements Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around common user applications and networking software. Be ready to discuss your experience with installing and repairing computers, as well as troubleshooting issues. This will show that you're not just familiar with the tech but can also handle real-world problems.
✨Show Off Your Customer Service Skills
Since this role involves supporting school staff and students, highlight your excellent communication skills. Prepare examples of how you've provided great customer service in previous roles, especially in an educational setting. This will demonstrate that you can effectively communicate technical solutions to non-technical users.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about past experiences where you resolved technical issues or improved ICT provisions. Practising these scenarios will help you articulate your problem-solving process and showcase your ability to think on your feet.
✨Research the School's ICT Needs
Before the interview, do a bit of homework on the school and its current ICT setup. Understanding their specific needs and challenges will allow you to tailor your responses and suggest improvements. This shows initiative and that you're genuinely interested in contributing to their ICT provisions.