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- Tasks: Provide hands-on IT support across multiple sites and troubleshoot tech issues.
- Company: Join a supportive and growing IT team in a dynamic environment.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Why this job: Make a real difference by ensuring IT systems are secure and reliable.
- Qualifications: Proven IT support experience and strong problem-solving skills required.
- Other info: Full UK driving licence needed for travel between local sites.
The predicted salary is between 30000 - 42000 £ per year.
An exciting opportunity has arisen for a Field IT Systems Engineer to join a growing and supportive IT team. This is a hands-on, field-based role providing 1st and 2nd line IT support across four sites in Rugby. Reporting to the Lead IT Engineer, you will play a key role in ensuring IT systems remain secure, reliable, and fit for purpose.
Key Responsibilities:
- Provide 1st and 2nd line IT support to staff and students
- Support and maintain Windows-based environments
- Troubleshoot hardware, software, and network issues
- Assist with deployment and maintenance of IT hardware and software
- Support cloud-based systems including Google Workspace
- Manage user accounts, permissions, and IT assets
- Assist with data security, backups, and disaster recovery
- Liaise with third-party suppliers and file escalations where required
The ideal candidate will have proven IT support experience, strong problem-solving skills, and excellent organisational ability. A full, clean UK driving licence is essential due to travel between local sites.
IT Support Engineer in Rugby employer: XACT PLACEMENTS LIMITED
Contact Detail:
XACT PLACEMENTS LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer in Rugby
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help us tailor our answers and show that we're genuinely interested in being part of their team.
✨Tip Number 2
Practice common IT support scenarios! Think about how we would troubleshoot specific hardware or software issues. Being prepared to demonstrate our problem-solving skills can really set us apart during the interview.
✨Tip Number 3
Don’t forget to prepare questions for the interviewer! Asking about the team dynamics or upcoming projects shows that we’re engaged and eager to contribute. Plus, it helps us figure out if this is the right fit for us.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily and stay updated on any new opportunities that pop up.
We think you need these skills to ace IT Support Engineer in Rugby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT support experience. We want to see how your skills match the role, so don’t be shy about showcasing your problem-solving abilities and any hands-on experience you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the Field IT Systems Engineer role and how you can contribute to our supportive IT team. Keep it friendly and professional!
Showcase Your Technical Skills: Since this role involves supporting Windows-based environments and cloud systems like Google Workspace, make sure to mention any specific tools or technologies you’re familiar with. We love seeing candidates who are tech-savvy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at XACT PLACEMENTS LIMITED
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows-based environments and cloud systems like Google Workspace. Be ready to discuss specific troubleshooting scenarios you've faced in the past, as this will show your hands-on experience.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled hardware, software, or network issues before. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your thought process.
✨Demonstrate Your Organisational Ability
Since this role involves managing user accounts and IT assets, be prepared to talk about how you prioritise tasks and keep track of multiple projects. Mention any tools or methods you use to stay organised.
✨Be Ready to Discuss Teamwork
As you'll be liaising with third-party suppliers and working within a team, think of examples where you've successfully collaborated with others. Highlight your communication skills and how you handle escalations effectively.
