At a Glance
- Tasks: Lead technical projects and provide hands-on engineering support to clients.
- Company: A growing IT Managed Service Provider with a focus on customer relationships.
- Benefits: Competitive salary, company car, and opportunities for professional growth.
- Other info: Join a dynamic team and make a real impact in a thriving company.
- Why this job: Step into a leadership role while staying technically engaged in exciting projects.
- Qualifications: Experience in IT engineering and strong leadership skills required.
The predicted salary is between 50000 - 65000 £ per year.
Location: Commutable to Basingstoke (regular client site visits)
Salary: £50,000 - £65,000 + company car
Type: Permanent, full-time
We are working on behalf of a small, privately owned IT Managed Service Provider that is entering an exciting phase of growth and is now looking to appoint a Technical Engineering Manager. This role is ideal for a senior MSP engineer who enjoys being close to customers and wants to step into a leadership position while remaining technically hands-on.
The Role:
- Providing senior-level engineering support, technical oversight, and acting as a trusted escalation point.
- The remainder of the role will focus on leadership, service improvement, and building out the engineering function.
Key responsibilities include:
- Delivering hands-on engineering and technical leadership
- Acting as the senior escalation point across multiple customer environments
- Providing hands-on support across Microsoft technologies and core infrastructure
- Conducting client visits, technical reviews, and solution discussions
IT Technical Services Manager in Reading employer: Xact Placements Limited
As a small, privately owned IT Managed Service Provider based near Basingstoke, we pride ourselves on fostering a collaborative and supportive work culture that values both technical expertise and personal growth. Our employees enjoy competitive salaries, a company car, and the opportunity to engage directly with clients, ensuring that every team member plays a vital role in our exciting growth journey. We are committed to providing ongoing training and development opportunities, making this an ideal environment for those looking to advance their careers while remaining hands-on in technology.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technical Services Manager in Reading
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Xact Placements Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Xact Placements Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Xact Placements Limited!
✨Direct Apply to Xact Placements Limited
Let's not forget to apply directly through the Xact Placements Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Technical Services Manager in Reading
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Xact Placements Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Xact Placements Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Xact Placements Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
