Xact Placements Limited in Reading is seeking a Senior IT Support Team Lead to take charge of 2nd and 3rd line support, driving performance and ensuring SLAs are consistently met.
You will design and document infrastructure with ITIL principles, lead incident management, mentor staff, and report insights to senior stakeholders to continually improve service delivery.
Strong communication, leadership and hands-on technical skills across Microsoft, VMware, networks and cloud are essential.
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IT Service Desk Lead – 2nd/3rd Line & ITIL Expert in Reading employer: XACT PLACEMENTS LIMITED
Join a dynamic team in Reading where your drive and ambition as a Sales Development Representative will be rewarded with an uncapped commission scheme and a comprehensive benefits package. Our supportive work culture fosters personal growth and development, providing you with the tools and opportunities to excel in your career while making a significant impact across ICT, Content Services, and Managed Print Solutions. Experience the thrill of winning new business in a collaborative environment that values innovation and success.
