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For Companies At a Glance
- Tasks: Provide top-notch support for network issues and lead exciting IT projects.
- Company: Join a thriving IT services team making waves across the UK.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Why this job: Be the go-to expert in networking and make a real difference for clients.
- Qualifications: Hands-on experience with network infrastructure and strong troubleshooting skills.
- Other info: Dynamic team environment with a focus on collaboration and knowledge sharing.
The predicted salary is between 34000 - 51000 £ per year.
We’re looking for a technically strong and proactive 3rd Line Support Engineer with solid networking experience to join a thriving IT services team supporting clients across the UK.
What you’ll do:
- Act as the senior technical escalation point for 2nd and 3rd line incidents, with a strong focus on network-related issues
- Configure, deploy, and support routers, switches, firewalls, and wireless infrastructure
- Lead IT projects from planning to implementation
- Deliver on-site and remote technical support and contribute to documentation and knowledge sharing
What you’ll bring:
- Proven hands-on experience configuring and supporting network infrastructure (routers, switches, firewalls, wireless)
- Strong experience with Windows Server, AD, Hyper-V, and Office365/Azure
- Excellent troubleshooting skills and confident decision-making under pressure
- A customer-first mindset with great communication skills
- A friendly, flexible, and team-oriented approach
Network Support Engineer employer: XACT PLACEMENTS LIMITED
Contact Detail:
XACT PLACEMENTS LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Support Engineer
✨Tip Number 1
Network your way to success! Reach out to professionals in the industry on LinkedIn or at local tech meetups. Building connections can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements in network support. This gives potential employers a tangible look at what you can do.
✨Tip Number 3
Prepare for interviews like a pro! Research common technical questions related to network support and practice your answers. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that dream job!
We think you need these skills to ace Network Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your networking experience and technical skills. We want to see how your background aligns with the role of a 3rd Line Support Engineer, so don’t be shy about showcasing your hands-on experience with routers, switches, and firewalls.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about network support and how your customer-first mindset makes you a great fit for our team. Keep it friendly and professional, just like us!
Show Off Your Troubleshooting Skills: In your application, give examples of how you've tackled tough technical issues in the past. We love seeing candidates who can think on their feet and make confident decisions under pressure, so share those stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own channels!
How to prepare for a job interview at XACT PLACEMENTS LIMITED
✨Know Your Networking Stuff
Make sure you brush up on your knowledge of routers, switches, firewalls, and wireless infrastructure. Be ready to discuss specific configurations you've worked on and any challenges you've faced. This will show that you're not just familiar with the tech but have hands-on experience.
✨Show Off Your Troubleshooting Skills
Prepare to share examples of how you've tackled complex network issues in the past. Think about a time when you had to make a quick decision under pressure and how you resolved it. This will demonstrate your problem-solving abilities and confidence.
✨Communicate Like a Pro
Since this role requires a customer-first mindset, practice explaining technical concepts in simple terms. You might be asked to describe a technical issue to someone without a tech background, so being clear and approachable is key.
✨Be Project Ready
Familiarise yourself with project management principles, as you'll be leading IT projects from planning to implementation. Be prepared to discuss any relevant projects you've led, focusing on your role and the outcomes. This shows you can take charge and deliver results.
