At a Glance
- Tasks: Maintain IT hardware and services, providing tech support across school sites.
- Company: Join a vibrant educational environment in Leeds focused on tech innovation.
- Benefits: Competitive salary, full-time role, and opportunities for professional growth.
- Other info: Dynamic role with a focus on teamwork and problem-solving in a school setting.
- Why this job: Make a difference in education by enhancing ICT provisions and supporting students.
- Qualifications: 2+ years of experience in tech support, excellent communication skills, and Office 365 knowledge.
The predicted salary is between 27000 - 32000 £ per year.
Are you looking for a new exciting opportunity working as an ICT Technician to be based in Leeds? You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as supporting the school in improving the standard of their ICT provisions. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.
Main Duties of the Role
- Settle and manage any technical issues that impact the operations by providing efficient technical solutions.
- Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations.
- Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware).
Your Skills and Experience
- 2+ years’ similar experience ideally within education.
- Excellent customer service and communication skills.
- High level knowledge of common user applications and skilled in using Office 365.
- Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolving technical problems.
Salary
£27,000-£32,000 per annum, depending on experience.
School ICT Technician – Leeds: Tech Support & AV employer: Xact Placements Limited
Join a dynamic and supportive team as a School ICT Technician in Leeds, where your expertise will directly contribute to enhancing the educational experience for students. We pride ourselves on fostering a collaborative work culture that values professional development, offering opportunities for growth and advancement within the education sector. With competitive salaries and a commitment to employee well-being, this role provides a meaningful chance to make a difference in the lives of learners while enjoying the vibrant community of Leeds.
StudySmarter Expert Advice🤫
We think this is how you could land School ICT Technician – Leeds: Tech Support & AV
✨Tip Number 1
Network, network, network! Reach out to your contacts in the education sector and let them know you're on the lookout for an ICT Technician role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Brush up on your technical skills! Make sure you're comfortable with the hardware and software mentioned in the job description. If you can demonstrate your expertise during interviews, you'll stand out from the crowd.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you've solved technical issues in the past and be ready to share specific examples. This will show that you can handle the challenges of the role.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles like this one. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace School ICT Technician – Leeds: Tech Support & AV
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with IT hardware and services, especially in an educational setting. We want to see how your skills match the role, so don’t be shy about showcasing your technical prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re excited about the ICT Technician role and how your background makes you the perfect fit. Keep it friendly and professional – we love a good story!
Show Off Your Customer Service Skills:Since this role involves supporting users, make sure to highlight your customer service experience. We want to know how you’ve helped others solve their tech issues in the past – it’s all about making their lives easier!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Xact Placements Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of common user applications and networking software. Be ready to discuss your experience with installing and repairing computers, as well as troubleshooting technical issues. This will show that you’re not just familiar with the tech but can also handle real-world problems.
✨Show Off Your Customer Service Skills
Since this role involves supporting users, it’s crucial to demonstrate your excellent customer service and communication skills. Prepare examples of how you've helped others in the past, especially in a school or educational setting. This will highlight your ability to connect with staff and students alike.
✨Prepare for Technical Scenarios
Think about potential technical issues that might arise in a school environment and how you would solve them. You could be asked to troubleshoot a problem on the spot, so practice explaining your thought process clearly and confidently. This will showcase your problem-solving skills and technical expertise.
✨Understand the Role's Impact
Research how an ICT Technician contributes to the overall success of a school. Be ready to discuss how improving ICT provisions can enhance learning experiences. Showing that you understand the bigger picture will impress interviewers and demonstrate your commitment to the role.
