At a Glance
- Tasks: Maintain IT hardware and services across school sites while solving technical issues.
- Company: Join a supportive educational environment in Leeds focused on tech improvement.
- Benefits: Competitive salary, full-time role, and opportunities for professional growth.
- Other info: Dynamic role with a focus on teamwork and problem-solving in a school setting.
- Why this job: Make a difference in education by enhancing ICT provisions for students and staff.
- Qualifications: 2+ years of experience in ICT, excellent customer service, and Office 365 skills.
The predicted salary is between 27000 - 32000 € per year.
Are you looking for a new exciting opportunity working as an ICT Technician to be based in Leeds? You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as supporting the school in improving the standard of their ICT provisions. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.
Main Duties of the Role
- Settle and manage any technical issues that impact the operations by providing efficient technical solutions.
- Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations.
- Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware).
Your Skills and Experience
- 2+ years’ similar experience ideally within education.
- Excellent customer service and communication skills.
- High level knowledge of common user applications and skilled in using Office 365.
- Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolving technical problems.
Salary £27,000-£32,000 per annum, depending on experience.
ICT Technician - Leeds employer: Xact Placements Limited
Join a dynamic team as an ICT Technician in Leeds, where you will play a vital role in enhancing the educational experience through technology. Our supportive work culture prioritises professional development, offering opportunities for growth and advancement within the education sector. With a focus on collaboration and innovation, we provide a rewarding environment that values your contributions and fosters a passion for improving ICT provisions in schools.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Technician - Leeds
✨Tip Number 1
Network, network, network! Reach out to your contacts in the education sector and let them know you're on the lookout for an ICT Technician role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Brush up on your technical skills! Make sure you're comfortable with the hardware and software mentioned in the job description. If you can demonstrate your expertise during interviews, you'll stand out from the crowd.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you've solved technical issues in the past and be ready to share specific examples. This will show that you can handle the challenges of the role.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles like this one. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace ICT Technician - Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as an ICT Technician, especially in educational settings. We want to see how your skills match the job description, so don’t be shy about showcasing your technical prowess and customer service skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving ICT provisions in schools. We love seeing candidates who are genuinely excited about making a difference in education.
Showcase Relevant Experience:When detailing your work history, focus on your 2+ years of experience in similar roles. Highlight specific examples where you’ve solved technical issues or improved IT services, as this will resonate with us and show you’re the right fit.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Xact Placements Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around common user applications and networking software. Be ready to discuss your experience with installing and repairing computers, as well as troubleshooting issues. This will show that you're not just familiar with the tech but can also handle real-world problems.
✨Show Off Your Customer Service Skills
Since this role involves supporting users, it's crucial to demonstrate your excellent customer service skills. Think of examples where you've helped someone solve a tech issue or improved their experience with ICT. This will highlight your ability to communicate effectively and provide support in a school environment.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like how you'd handle a major technical failure during a class. Prepare by thinking through your problem-solving process and how you would communicate with staff and students. This will showcase your ability to think on your feet and manage stress.
✨Research the School's ICT Provisions
Before the interview, take some time to research the school's current ICT provisions and any recent developments. This will allow you to ask informed questions and show your genuine interest in improving their systems. It also demonstrates that you're proactive and invested in the role.
