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- Tasks: Maintain IT hardware and services across school sites while solving technical issues.
- Company: Join a supportive educational environment in Leeds focused on improving ICT standards.
- Benefits: Competitive salary, full-time role, and opportunities for professional growth.
- Other info: Dynamic role with a focus on teamwork and problem-solving in a school setting.
- Why this job: Make a difference in education by enhancing ICT provisions for students and staff.
- Qualifications: 2+ years of experience in ICT, excellent customer service, and Office 365 skills.
The predicted salary is between 27000 - 32000 £ per year.
Are you looking for a new exciting opportunity working as an ICT Technician to be based in Leeds? You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as supporting the school in improving the standard of their ICT provisions. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.
Main Duties of the Role
- Settle and manage any technical issues that impact the operations by providing efficient technical solutions.
- Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations.
- Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware).
Your Skills and Experience
- 2+ years similar experience ideally within education.
- Excellent customer service and communication skills.
- High level knowledge of common user applications and skilled in using Office 365.
- Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolving technical problems.
Salary
£27,000-£32,000 per annum, depending on experience.
ICT Technician in Leeds employer: Xact Placements Limited
Contact Detail:
Xact Placements Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Technician in Leeds
✨Tip Number 1
Network, network, network! Get out there and connect with people in the education sector. Attend local tech meetups or school events in Leeds. You never know who might have a lead on an ICT Technician role!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects and technical solutions you've implemented. This will give potential employers a clear idea of what you can bring to their school.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to IT hardware and software. Be ready to discuss how you've solved problems in the past, especially in an educational setting.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for the perfect ICT Technician role. Plus, we’re always here to help you along the way!
We think you need these skills to ace ICT Technician in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with IT hardware and services, especially in an educational setting. We want to see how your skills match the role of ICT Technician, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving ICT provisions in schools. We love seeing enthusiasm, so let us know what excites you about this opportunity!
Show Off Your Problem-Solving Skills: In your application, mention specific examples where you've diagnosed and solved technical issues. We’re looking for someone who can tackle challenges head-on, so share those success stories with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our platform!
How to prepare for a job interview at Xact Placements Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of common user applications and networking software. Be ready to discuss your experience with installing and repairing computers, as well as troubleshooting technical issues. This will show that you’re not just familiar with the tech but can also handle real-world problems.
✨Show Off Your Customer Service Skills
Since this role involves supporting school staff and students, highlight your excellent communication skills. Prepare examples of how you've provided top-notch customer service in previous roles, especially in an educational setting. This will demonstrate that you can effectively communicate technical solutions to non-technical users.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific technical issues or scenarios. Think about past experiences where you resolved a problem under pressure. Practising these scenarios will help you articulate your thought process and problem-solving skills during the interview.
✨Research the School's ICT Provisions
Take some time to learn about the school's current ICT setup and any recent developments. This will not only help you understand their needs better but also allow you to suggest improvements during the interview. Showing that you’ve done your homework will impress the interviewers and demonstrate your genuine interest in the role.