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- Tasks: Maintain IT hardware and services across school sites while solving technical issues.
- Company: Join a dynamic educational environment focused on improving ICT standards.
- Benefits: Full-time position with opportunities for professional growth and development.
- Why this job: Make a real impact in schools by enhancing their technology and support systems.
- Qualifications: 2+ years of experience in ICT, excellent customer service, and Office 365 skills required.
- Other info: Position subject to enhanced DBS and safeguarding checks.
The predicted salary is between 30000 - 42000 £ per year.
Are you looking for a new exciting opportunity working as an ICT Technician to be based in Croydon? You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as well as supporting the school in improving the standard of their ICT provisions. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks. Main Duties of the Role Settle and manage any technical issues that impact the operations by providing efficient technical solutions. Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations. Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware). Your Skills and Experience 2+ years’ similar experience ideally within education Excellent customer service and communication skills High level knowledge of common user applications and skilled in using Office 365. Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolve technical problems.
ICT Technician - Croydon employer: XACT PLACEMENTS LIMITED
Contact Detail:
XACT PLACEMENTS LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Technician - Croydon
✨Tip Number 1
Familiarize yourself with the specific IT hardware and software commonly used in educational settings. This knowledge will not only help you during the interview but also demonstrate your commitment to understanding the unique challenges faced by schools.
✨Tip Number 2
Highlight any experience you have in troubleshooting technical issues in a school environment. Be prepared to share specific examples of how you've resolved problems quickly and efficiently, as this is crucial for the role.
✨Tip Number 3
Showcase your customer service skills by preparing to discuss how you've effectively communicated with non-technical staff or students in the past. This will illustrate your ability to support users and enhance their ICT experience.
✨Tip Number 4
Research the latest trends in educational technology and be ready to discuss how you can contribute to improving ICT provisions in schools. This proactive approach will set you apart from other candidates.
We think you need these skills to ace ICT Technician - Croydon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as an ICT Technician, especially in educational settings. Emphasize your technical skills, customer service experience, and familiarity with Office 365.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for technology and education. Mention specific examples of how you've resolved technical issues in the past and how you can contribute to improving ICT provisions at the school.
Highlight Relevant Skills: In your application, clearly outline your technical skills related to hardware installation, software troubleshooting, and network management. Make sure to mention your experience with various devices like computers, iPads, and printers.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an ICT Technician role.
How to prepare for a job interview at XACT PLACEMENTS LIMITED
✨Show Your Technical Skills
Be prepared to discuss your experience with IT hardware and software, especially in an educational setting. Highlight specific examples of how you've diagnosed and solved technical issues in the past.
✨Demonstrate Customer Service Abilities
Since this role involves supporting school staff and students, emphasize your excellent communication skills and any previous experience in customer service. Share examples of how you've effectively communicated technical information to non-technical users.
✨Familiarize Yourself with Office 365
Make sure you have a solid understanding of Office 365, as it's mentioned in the job description. Be ready to discuss how you've used it in previous roles and any troubleshooting you've done related to it.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenario-based questions where you might need to explain how you would handle specific technical issues or improve ICT provisions in a school environment.
