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For Companies At a Glance
- Tasks: Maintain IT hardware and services across school sites while solving technical issues.
- Company: Join a dynamic educational environment focused on enhancing ICT provisions.
- Benefits: Enjoy a full-time role with competitive salary and opportunities for professional growth.
- Why this job: Make a real impact in schools while developing your tech skills in a supportive culture.
- Qualifications: 2+ years of experience in a similar role, excellent customer service, and Office 365 knowledge required.
- Other info: Position subject to enhanced DBS and safeguarding checks.
The predicted salary is between 22000 - 28000 £ per year.
Are you looking for a new exciting opportunity working as an ICT Technician to be based in Aylesbury? You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as supporting the school in improving the standard of their ICT provisions. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.
Main Duties of the Role
- Settle and manage any technical issues that impact the operations by providing efficient technical solutions.
- Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations.
- Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware).
Your Skills and Experience
- 2+ years’ similar experience ideally within education.
- Excellent customer service and communication skills.
- High level knowledge of common user applications and skilled in using Office 365.
- Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolving technical problems.
Salary £26,000 - £28,000 per annum, depending on experience.
ICT Technician - Aylesbury employer: XACT PLACEMENTS LIMITED
Contact Detail:
XACT PLACEMENTS LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Technician - Aylesbury
✨Tip Number 1
Familiarise yourself with the specific IT hardware and software used in educational settings. Schools often have unique systems, so understanding common applications like Office 365 and any specific networking software can give you an edge.
✨Tip Number 2
Highlight your customer service skills during any interactions. As an ICT Technician, you'll be supporting teachers and students, so demonstrating your ability to communicate effectively and solve problems will be crucial.
✨Tip Number 3
Prepare for potential technical scenarios during interviews. You might be asked to troubleshoot a common issue on the spot, so practice explaining your thought process clearly and confidently.
✨Tip Number 4
Network with current or former ICT Technicians in educational environments. They can provide insights into the role and may even share tips on what the hiring team at StudySmarter is looking for.
We think you need these skills to ace ICT Technician - Aylesbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as an ICT Technician, especially any roles within education. Emphasise your technical skills, particularly with Office 365 and hardware maintenance.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for technology and education. Mention specific examples of how you've solved technical issues in the past and how you can contribute to improving ICT provisions at the school.
Highlight Relevant Skills: In your application, clearly outline your customer service and communication skills. Provide examples of how you've effectively supported users and resolved technical problems in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an ICT Technician role.
How to prepare for a job interview at XACT PLACEMENTS LIMITED
✨Showcase Your Technical Skills
Be prepared to discuss your experience with IT hardware and software, especially in an educational setting. Highlight specific examples of how you've diagnosed and solved technical issues in the past.
✨Demonstrate Customer Service Excellence
Since this role involves supporting school staff and students, emphasise your communication skills and ability to provide excellent customer service. Share instances where you successfully assisted users with their technical problems.
✨Familiarise Yourself with Office 365
Given the requirement for a high level of knowledge in common user applications, make sure you are well-versed in Office 365. Be ready to discuss how you've used it in previous roles and any troubleshooting experiences you've had.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios where you might need to resolve technical issues under pressure, and think about how you would approach these situations.
