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- Tasks: Maintain IT hardware and services across school sites while solving technical issues.
- Company: Join a dynamic educational environment in Oxfordshire focused on improving ICT standards.
- Benefits: Enjoy a full-time role with competitive salary and opportunities for professional growth.
- Why this job: Make a real impact on students' learning experiences through technology support and innovation.
- Qualifications: 2+ years of experience in a similar role, excellent customer service, and Office 365 skills required.
- Other info: Enhanced DBS and safeguarding checks are mandatory for this position.
The predicted salary is between 21500 - 30000 £ per year.
Are you looking for a new exciting opportunity working as an ICT Technician to be based in Oxfordshire? You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as supporting the school in improving the standard of their ICT provisions. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.
Main Duties of the Role
- Settle and manage any technical issues that impact the operations by providing efficient technical solutions.
- Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations.
- Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware).
Your Skills and Experience
- 2+ years similar experience ideally within education.
- Excellent customer service and communication skills.
- High level knowledge of common user applications and skilled in using Office 365.
- Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolving technical problems.
Salary
£25,000-£30,000 per annum, depending on experience.
ICT Technician employer: XACT PLACEMENTS LIMITED
Contact Detail:
XACT PLACEMENTS LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Technician
✨Tip Number 1
Familiarise yourself with the specific IT hardware and software used in educational settings. Schools often have unique systems, so understanding common applications like Office 365 and any specific tools they use can give you an edge.
✨Tip Number 2
Highlight your customer service skills during any interactions. As an ICT Technician, you'll be supporting teachers and students, so demonstrating your ability to communicate effectively and solve problems will be crucial.
✨Tip Number 3
Prepare for potential technical scenarios during interviews. You might be asked to troubleshoot a common issue or explain how you would handle a specific technical problem, so practice articulating your thought process.
✨Tip Number 4
Network with current or former ICT Technicians in educational environments. They can provide insights into the role and may even share tips on what the hiring managers at schools are looking for.
We think you need these skills to ace ICT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as an ICT Technician, especially in educational settings. Emphasise your technical skills, customer service experience, and any specific software knowledge, such as Office 365.
Craft a Strong Cover Letter: Write a cover letter that addresses the specific requirements of the role. Mention your experience with IT hardware maintenance, problem-solving skills, and your commitment to improving ICT provisions in schools.
Showcase Relevant Experience: In your application, provide examples of past roles where you successfully managed technical issues or improved ICT services. Use metrics or specific outcomes to demonstrate your impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an ICT Technician role.
How to prepare for a job interview at XACT PLACEMENTS LIMITED
✨Showcase Your Technical Skills
Be prepared to discuss your experience with IT hardware and software, especially in an educational setting. Highlight specific examples of how you've diagnosed and solved technical issues in the past.
✨Demonstrate Customer Service Abilities
Since this role involves supporting school staff and students, emphasise your communication skills and ability to provide excellent customer service. Share instances where you successfully assisted users with their technical problems.
✨Familiarise Yourself with Office 365
Given the emphasis on Office 365 in the job description, make sure you can discuss your proficiency with this software. Be ready to explain how you've used it to enhance productivity or solve issues in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios where you might need to troubleshoot a technical issue on-site, and think through your approach to resolving it efficiently.
