Field Service Engineer - Manchester

Job Title: Field Service Engineer Location: Field-Based / Manchester

We’re hiring a Field Technical Support Specialist to provide on-site support for print and copier devices. This role involves fault diagnosis, routine maintenance, installations, and ensuring service levels are met across customer accounts.

Key Responsibilities:

• Diagnose and resolve technical issues for print/copier devices
• Perform maintenance, updates, and new device installations
• Log service activities and report recurring faults
• Support customers on-site and maintain strong relationships
• Collaborate with team members and share technical knowledge

Requirements:

• Experience in field technical support, ideally in print/MFP/copier environments
• Strong problem-solving and communication skills
• Customer-focused and able to work independently